Ontime Group is looking for a detail-oriented Operations professional to join our growing Healthcare Management Consultancy division. In this role, you will be responsible for streamlining operations and ensuring the effective delivery of consulting services to our healthcare clients.
Responsibilities:
Oversee daily operations of the healthcare management consultancy, ensuring efficiency and quality
Collaborate with consultants and healthcare professionals to strategize service delivery
Develop and implement operational policies and procedures to improve service outcomes
Monitor project progress and performance metrics to meet client expectations
Manage resource allocation and ensure staff are well-trained and supported
Conduct regular reviews of operational processes for continuous improvement
Assist in client relationship management and communication
Contribute to the development of marketing and business strategies
Prepare reports and presentations for internal and external stakeholders
Requirements
Proven experience in operations management, preferably in a healthcare consultancy or related field
Strong understanding of healthcare systems and management practices
Excellent organizational and time-management skills
Strong leadership and team management abilities
Exceptional communication and interpersonal skills
Ability to analyze data and implement process improvements
Proficiency in project management and operational tools
A degree in healthcare management, business administration, or a related field is preferred