Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and
procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate
electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and
financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare,
maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete
period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices,
and account statements according to company procedures.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy
and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely
manner. Speak with others using clear and professional language; prepare and review written documents
accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push,
pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain
positive working relationships with others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Perform other reasonable job duties as requested by
Supervisors.
CORE WORK ACTIVITIES
Follow all company policies and procedures.
Fully comply with all audit requirements including ISRA (International Summary Risk Assessment) and CSAT (Control Self-Assessment Tool).
Policies and Procedures
Maintain confidentiality of proprietary materials and information.
Protect the privacy and security of guests and coworkers.
Follow company and department policies and procedures.
Perform other reasonable job duties as requested by supervisors.
Guest Relations
Address guests' service needs in a professional, positive, and timely manner.
Communication
Speak to guests and coworkers using clear, appropriate, and professional language.
Answer telephones using proper etiquette, including:
Answering within 3 rings.
Speaking with a smile in your voice.
Using the caller’s name.
Transferring calls to the appropriate person/department.
Asking permission before placing the caller on hold.
Taking and relaying messages accurately.
Allowing the caller to end the call.
Communicate effectively with coworkers to exchange information.
Working with Others
Support all coworkers and treat them with dignity and respect.
Develop and maintain positive, productive working relationships with other employees and departments.
Physical Tasks
Enter and locate work-related information using computers and/or point of sale systems.
Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
General Finance and Accounting
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper coding.
Record, store, and analyze information using property software.
Organize, secure, and maintain files and records according to document retention and confidentiality policies.
Access computerized financial data to answer general and account-specific questions.
Classify, record, and summarize financial data using journals, ledgers, and/or computers.
Maintain accurate electronic spreadsheets for financial and accounting data.
Complete period-end closing procedures and reports as required.
Prepare, maintain, and distribute financial, accounting, auditing, or payroll reports and tables.
Control and secure cash and cash equivalents according to cash handling policies and procedures.
Code documents in accordance with company policies and procedures.
Generate finance/accounting reports from the computer system as needed.
