Payroll Officer

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

The Payroll Officer is responsible for the payroll process, which includes but is not limited to pre-payroll tasks, reporting and checks, facilitating payroll sign-off processes for corporate restaurants and Hola Central team, and Franchisee’s employee change processes, post-payroll and month-end tasks, and general reporting tasks.

Key Responsibilities:

Payroll Operations:

• Process fortnightly and off-cycle payroll runs, including terminations and adjustments
• Ensure accurate onboarding and offboarding of employees in payroll systems
• Respond to and resolve payroll queries within 24 hours
• Validate and reconcile pay files and timesheets
• Maintain payroll records and documentation in accordance with internal procedures

Reporting & Compliance:

• Prepare payroll and superannuation reports for franchisees and corporate entities
• Manage STP submissions to the ATO and run month-end reporting
• Complete and track workers’ compensation paperwork, claims, and reimbursements
• Support internal and external payroll data requests, audits, and reporting needs

Systems & Support:

• Manage the payroll inbox and maintain filing systems
• Liaise with internal teams and franchisees to provide payroll-related guidance
• Create and maintain payroll processing documentation and guides
• Monitor and support compliance with Awards and system rules via T&A integration

All positions in GYG are responsible for:

• • Behaving consistently with the brand, culture and brand values
  • Complying with all WHS procedures and practices to ensure a safe workplace
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behaviour in completing job duties and assignments and quantity and quality of work performed and ensuring that all their team do the same

Key Requirements:

• 3+ years of payroll experience in a multi-site business using time & attendance systems
• Experience with outsourced payroll models
• Strong Excel skills (formulas, pivot tables), reporting, and data analysis
• Excellent verbal and written communication skills
• Proficiency in payroll systems including Preceda, Dimensions, Tanda, and Ichris
• Ability to interpret award conditions and support operational leaders with training
• Intermediate skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Maintain clear, consistent, and professional communication with key stakeholders
• Demonstrate a strong sense of urgency and accountability in meeting deadlines
• Collaborate effectively as a proactive and reliable team player
• Approach tasks and queries in an organised, methodical, and detail-focused manner

What We’re Looking For:

• A personable and approachable communicator
• Technically savvy with a keen eye for accuracy
• Confident in handling payroll data and compliance
• Able to work with all levels of staff, from crew to leadership

In return, GYG will offer you annual bonuses, a high level of autonomy and responsibility to create your success, and the unique opportunity to support a growing brand that is changing the notion of fast food.

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Hybrid working environment
• 5 weeks' annual leave
• Opportunity to become a franchisee
• Annual bonus scheme
• Paid parental leave
• GYG gift voucher

Ready to join the family? Apply now to start the conversation