Business Integration Lead (CCG)

General information

Name Business Integration Lead (CCG) Ref # 49001 Date Friday, May 2, 2025 Full / Part Time Full Time

Description & Requirements

Be at the heart of our mission to become the world’s most customer centric Healthcare company!

We have a new Business Integration Lead role available within the Program Business Integration & Change in our Health Insurance business. 

 

This is the perfect opportunity for someone that’s looking to progress into a Project or Change Manager role. 

 

The role: 

You’ll be supporting the successful planning, coordination, and implementation of strategic initiatives, business programs, projects and other BAU initiatives that impact our Customer Channels & Growth (CCG) and HI Operations & Enablement (HIO&E) customers, people, processes, and systems. 

 

You will champion CCG & HIO&E interests and act as a key enabler, coordinator and subject matter expert in operational business forums and working groups.

 

To be successful in this role, you’ll need to have:

• Experience working in a leadership role within the Private Health Insurance sector.
• Strong communication and facilitation skills and experience building effective business relationships with demonstrated networking and influencing capabilities.

 

This is a permanent role that can be based in Melbourne, Brisbane, Sydney or Adelaide. 

We offer hybrid work arrangements, so you’ll have the flexibility to work from our corporate office in any of these locations and work from home. 

 

How will I help?

You will add value by:

• Leading the successful implementation of key strategic business initiatives and programs, ensuring the needs of our people, customers and partners are represented and considered.
• Coordinating the review and approval of business requirements for CCG & HIO&E across the HI community on BAU and cyclical initiatives, with the aim of positively impacting customer supporting teams and ensuring that successful implementation, integration and embedding occurs. 
• Collaboratively establishing priorities covering integration activities to enable achievement of business performance objectives through optimal execution of strategy and enhanced customer experience. 
• Coordinating integration plans and tools, including those which create greater visibility for forward planning. 
• Assist Test Leads and Test Managers in sourcing CCG & HIO&E business users to be involved in test execution, review and sign-off.
• Work with the Change Manager/Lead to build associated change and business integration plans that support overarching implementation of initiatives into CCG & HIO&E.
• Working with Heads Of and Strategic Leaders in CCG & HIO&E to understand their respective functions, current concerns and hotspots and inform them of relevant business activity.

 

Why work at Bupa?

A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It’s a promise to our customers to change lives, and our world, for the better. Our people are at the heart of this. It’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.

We’ve evolved from being simply a health insurer to what we call a ‘health and care’ company. This involves providing more wide-ranging services to benefit people’s health and wellbeing, wherever they are in life. 

If you’ve got the belief, the energy, and the talent, come and join us.

To learn more about working at Bupa please visit our website: www.bupa.com.au/careers

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. 

We encourage people from all backgrounds to apply. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application. 

Location Melbourne Office (33X) Recruiter Deena Palmer