Help us deliver like never before
We’re looking for a Head of Technology Strategy and Innovation to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.
We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.
What you’ll deliver with us
As our Head of Technology Strategy and Innovation you are responsible for shaping and driving the long-term technology strategy, accelerating innovation, and fostering a future-ready technology ecosystem. Reporting directly into the CTO, this role leads strategy development, technology foresight, and innovation investments while overseeing AP Labs (Australia Post’s applied innovation and R&D arm). You will play a critical part in identifying new opportunities, scaling emerging technologies, and ensuring the business remains competitive, adaptive, and customer-centric in a rapidly evolving landscape.
This is an incubator role for the future state of technology that can transform our business. This involves driving a focus on customer needs and improving the customer experience. Additionally, this role provides first point of technical escalation to lines of business during business strategy exercises. A key aspect of this position is applying a commercial focus on all work to ensure that the desired business outcomes are met. This will often require the individual to work with commercially sensitive information and data. Monitoring macro technology trends, competitor moves, and innovation signals is critical in this exciting position.
You’ll also
About you
We are looking for a creative individual who can provide commercial direction to senior stakeholders in relation to technology. Outstanding communication skills are vital when collaborating with external stakeholders including solution vendors and customers. Internally you will be comfortably working closely with business GM’s and the Enterprise Services leadership team to create solutions that are aligned with our strategic intent. These relationships will help you to identify new areas for commercial opportunity and work with stakeholders to translate this into value.
You’ll also need
How we’ll deliver for you
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].
We understand the importance of balancing work and personal life. Speak to us about what flexible work means to you.
See and hear what it's like to be part of our teams in digital tech:
