Complex Front Office Employee (m/f/d) - Holiday Inn Express & Adagio Access Brussels Airport

Exciting News! Join us for a remarkable opportunity to lead as a Complex Front Office Employee (m/f/d) at the Holiday Inn Express Brussels – Airport and the Adagio Access Brussels Airport! 

We're searching for a dedicated individual for our front desk who wants to be part of an enthusiastic and ambitious team!

Key Responsibilities:
As a Complex Front Office Employee, you'll play a key role in ensuring the seamless day-to-day operations of the front desk. Your responsibilities will include:

• Greeting and assisting guests with check-in and check-out procedures.
• Managing reservations via phone, email, and online platforms.
• Handling guest concerns and resolving issues promptly and professionally.
• Maintaining a high standard of service at all times.
• Assisting with F&B operations in the bar area, including inventory management and ensuring adherence to health and safety regulations.
• Providing exceptional guest service and ensuring each guest feels valued and welcomed.

Come aboard this thrilling journey at Holiday Inn Express Brussels – Airport and Adagio Access Brussels Airport! Conveniently located just 5 km from Brussels Airport and a brief 7-minute stroll from the train station, our brand-new hotel promises unmatched accessibility. Holiday Inn Express Brussels – Airport, featuring 208 meticulously crafted rooms and round-the-clock breakfast and light meal options and Adagio Access Brussels Airport, with 160 studio’s and apartments to cater for the long stay guest, we're poised to redefine hospitality excellence in Brussels.We're seeking a hospitality enthusiast who thrives on delivering exceptional guest experiences. You should have:

• Excellent verbal and written communication skills.
• A positive attitude and a strong customer service orientation.
• The ability to multitask and manage time effectively.
• Proficiency in MS Office; experience with hotel management software is a plus.
• Flexibility to work various shifts, including weekends and holidays.
• Previous experience in a similar role is preferred but not required.

Joining our rapidly expanding hotel group means embarking on a journey of personal growth from day one. You'll benefit from:

• Competitive compensation and perks.
• Training and advancement opportunities.
• Discounts at thousands of IHG hotels & Accor hotels worldwide.

We're eager to receive your cover letter and CV. Please use the application button at the bottom of this page.