Analyst, Systems Analysis

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.

Job Summary
Responsible for designing and developing lightweight automation solutions across a variety of internal teams within Rakuten Advertising. Liaise directly with client teams to streamline and automate processes. Identify and analyze opportunities, providing direction across client, operations and technology teams. Manage projects from ideation and prioritization to implementation and maintenance.

Key Responsibilities

• Develop a deep understanding of a wide array of processes and deliverables for key clients across a global organization.
• Deliver and manage process automation in coordination with cross-functional teams.
• Analyze the viability of automation opportunities to ensure delivery of the highest ROI and present that work to team management.
• Document all work to a high professional standard.

Qualifications

• English fluency (at least Upper-Intermediate).
• Exposure to process analysis and solution design.
• Proven record of applying an analytical approach to technical problems.
• Proficiency with project planning, balancing time and resources to achieve goals.
• Ability to demonstrate delivery of solutions to others in a diverse environment. (We may ask you to perform a small task to ensure technical expertise.)
• RPA tooling experience, including Automation Anywhere is required.
• Python experience is a plus.

Minimum Requirements

• Bachelor’s degree required
• Experience with online advertising is a plus

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team