At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.
We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities
Starting Pay Rate: $20.00 per hour
Job Description
Ensure all staff on the floor are meeting Rimrock standards of guest satisfaction and service
Provide ongoing training, motivating, and monitoring of staff
Provide floor support when business levels require including expediting food, preparing and serving beverages, conducting quality checks etc.
Handle guest requests and complaints and authorize compensation when necessary
Adhere to and enforce organizational policies and procedures
Perform office duties such as scheduling, monthly inventory, and pass-on
Qualifications
Previous experience working in restaurant front-of-house operations or in-room dining
Minimum one year of experience working in a leadership role
Post-secondary education in hospitality is an asset
Alberta ProServe Certification
Wine, beer, and cocktail knowledge
Strong communication and interpersonal skills
Comfortable using Microsoft Word, Excel, and Outlook
Ability to remain composed while working in a fast-paced environment
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information
Subsidized staff accommodation available for full time employees
One complimentary buffet meal per shift in our staff cafeteria
Discounts on hotel room stays, in-house F&B, and fitness club membership
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler.
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.rimrockcareers.com to learn more about The Rimrock Banff and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]
Food & Beverage Outlet Supervisor - Seasonal to September 30