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Parts Supervisor

at Fraserway RV in Prince George, CA

Work Type: On Premise | Salary: From to | Employment Type: Full Time

Experience Level: Mid Level | Posted Date: 2025-04-14

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Description

 

About Us:
Fraserway RV is British Columbia’s largest RV dealership and Canada’s most trusted name in the RV industry. We are committed to providing top-quality products, exceptional customer service, and expert support to RV enthusiasts. Our Prince George location is seeking a Parts Supervisor to lead and support the Parts Department, with a focus on operational efficiency and exceptional customer satisfaction.

Position Overview:
The Parts Supervisor will support the General Operations Manager in managing daily operations, contribute to the planning and execution of annual growth strategies, and play a key role in enhancing overall customer satisfaction.

Key Responsibilities

• Order and manage special and internal parts for the service department

• Receive and stock inventory efficiently

• Support monthly sales promotions and special offers

• Run inventory reports, monitor parts turnover, and maintain stocking levels

• Oversee shelf stocking and visual merchandising in the camping store

• Assist with marketing and POP (Point-of-Purchase) materials

• Ensure timely and accurate processing of parts orders, following company procedures

• Handle incoming customer calls professionally

• Maximize parts sales and identify customer needs accurately

• Use manuals, reference materials, and software to provide parts information and pricing

• Build and maintain strong relationships with distributors, service centers, and customers

• Maintain accurate records and update customer account information

• Track and manage special-order transactions, including deposits and reconciliation

• Monitor and report on lost sales

• Assist the Fixed Operations Manager with special projects

• Oversee daily parts operations in the manager’s absence

• Perform general and specific administrative duties as required

• Carry out other tasks as directed by the Retail Parts Manager

Qualifications & Requirements

• Excellent customer service and communication skills

• Strong knowledge of mechanical and electrical parts

• Ability to lift up to 60 lbs

• Experience in the RV and/or automotive industry is an asset

• Valid Class 5 driver’s license

• Proficient in using computers and inventory systems

• Leadership ability and strong initiative

• Excellent organizational and multitasking skills

• A collaborative, team-oriented mindset

• Annual Compensation is between $52,000 and $58,000, depending on RV Parts experience.  

Why Join Fraserway RV?

• Industry Leader: Work with BC’s largest RV dealership and a well-established brand in Canada.
• Career Growth: Opportunities for professional development and advancement.
• Supportive Work Environment: Be part of a dedicated and knowledgeable team.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Employee discounts on RVs, parts, and services.

How to Apply:
If you are a skilled parts professional looking for an opportunity to lead in a dynamic and growing industry, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications.

We thank all candidates for applying; however, only those selected for an interview will be contacted.