Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers! Our core values: Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls. With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach. The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.
What you will be doing
Providing Amazing Customer Experiences
Maintain the In Store Experience Standards
Drive Sales and Revenue
Maintain Product Knowledge Training Plan for Product Experts
Weekly performance review with Product Specialists
Review and approve daily written sales orders
Maintain Margin Expectations through strategic price management
Support the need of internal customers
Ability to travel to Lower Mainland locations and satellites an asset
What you bring
3-5 years of successful retail sales experience in a management role
Proven ability to deliver sales growth, set objectives and achieve them
Successful completion of business courses, including supervisory training
The ability to lead, coach, motivate and enhance existing teams for success
Excellent written and oral communication skills
Good working knowledge of Microsoft Office and ability to learn new software
The ability to work evenings, weekends and additional hours when required
Appliance knowledge is an asset but not mandatory
Why Join Trail
Extended Health Benefits
Merit Performance
Generous employee discounts
Gym membership discount
Professional Development Programs
Employee Recognition Program
Company events
Paid Volunteer
INDHP We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?
Retail Sales Manager Victoria (A25)