QA Analyst

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

Job Overview: The QA Analyst will be an active contributor representing the needs of our customers for service delivery and production support. The role involves ensuring the quality of software products through meticulous testing and validation processes. The QA Analyst will work closely with the development, campaign management, and consulting teams to ensure clear roles and responsibilities and successfully deliver client solutions. This position requires a balance of technical expertise and strong communication skills to collaborate across various departments effectively.

Responsibilities:

• Review requirements and detect inconsistencies
• Create inquiries for documentation clarification
• Develop and execute test plans and test cases for software components \
• Review and execute test cases and checklists
• Report and retest defects
• Provide clear and concise feedback to software engineers
• Develop in-depth knowledge of specified software platforms
• Provide training to other QA Analysts
• Gather test metrics and provide feedback to improve overall quality 

Technical Skills:

• Hands-on experience with software testing in a web environment 
• Familiarity with acceptance testing, defect tracking, and test execution 
• Knowledge of both front-end and back-end testing 
• Experience with tracking tools for QA (e.g., JIRA, DevTrack) 
• Ability to troubleshoot and explain the root cause of errors 
• Exposure to automated testing tools (e.g., Selenium, Firebug) is a plus 

Soft Skills:

• Excellent communication and interpersonal skills 
• High attention to detail and strong analytical skills 
• Ability to work independently with minimal supervision 
• Strong problem-solving skills and a proactive approach to identifying issues 
• Ability to adapt to changing technologies and requirements 
• Teamwork and collaboration skills 

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in software quality assurance or a related field 
• Strong understanding of QA methodologies, tools, and processes
• Advanced English level

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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