For L2:
3+ years of IT support (helpdesk, onsite or field service)
Know-how in Hardware/Software-Support (Windows, macOS, Mobile Devices)
Experience with ticketing tools (ServiceNow or similar)
For L3:
5+ years in enterprise IT support (SCCM, Intune, network troubleshooting)
Certificates such as A+, Server+ or OEM (Dell/HP/Lenovo)
Passion for process optimization and knowledge transfer
This is what we offer:
Top earnings + transparent salary ranges
High-impact environment with state-of-the-art IT infrastructure
Flat hierarchies & agile teams
Fast onboarding – start in July!
