As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About the team:
Join the FIS Automated Finance team as a Product Analyst Senior. We are building a dynamic team to shape the future of AP & AR automation, and we are looking for talented pros to join us! You will be working on cutting-edge finance tools and make a meaningful impact at scale.
What you will be doing:
Delivers actionable resolution support to assigned business unit.
Serves as contact point for moderately complex questions and issue resolution.
Provides guidance to less experienced staff.
Supports senior staff with production issues and workflow planning.
Responsible for ensuring adherence to quality review procedures in data analysis and reporting. Leads business unit specific projects.
Responsible for coordinating team members to accomplish the goals of the project and to ensure timely delivery of required materials and reports.
Conducts testing of business unit policies and procedures to identify weaknesses.
Works with leaders to identify the areas of concern, offer recommendations, and manage the follow up to ensure the areas of concern have been addressed in a timely manner.
Represents team in projects/meetings with business partners and vendors.
Mentors more junior team members.
Analyzes processing inefficiencies and provides recommendations on areas of improvement.
Communicates with clients/vendors in the resolution of escalated or complex issues/questions.
Continues to develop and strengthen the client/vendor relationship.
Continues to develop understanding of current industry issues and research and their impact on assigned business units.
Assists with the communication of relevant information to business unit leaders.
Participates in the development of documentation that is circulated to the market.
What you will need:
Bachelor's degree or the equivalent combination of education and relevant experience and 2 or more years of total relevant work experience
Identifies opportunities to add value to the experience of clients
Gains the confidence and trust of clients by delivering products, services, and solutions that meet their needs
Consults with others from across the business to deliver maximum value and best possible experience to the client
Collaborates with others and aligns resources effectively and efficiently to meet stated and underlying client needs
Holds self and others accountable for anticipating and meeting client needs
Actively seeks to understand the impact of diverse perspectives and global trends on daily work
Formulates potential solutions/alternatives before asking for help
Uses strategy, client needs, and operational effectiveness considerations to prioritize daily work
Requests support as needed to develop plans to deliver strategy
Learns skills and adapts quickly to changing conditions and strategy shifts
Takes an active role in change initiatives; may lead change in department or with team
Uses a variety of resources, best practices, and proven tools to generate innovative ideas to meet client needs and improve processes
Considers risks when proposing new ideas and process improvements
Adapts quickly to changing conditions and builds capability to meet evolving demands
Demonstrates persistence and emotional commitment that inspires others to work hard and adapt to change
Takes ownership of results, setting explicit performance goals and incorporating constructive feedback into work processes
Sequences and executes work in alignment with business unit goals; meets deadlines consistently, demonstrates sound financial stewardship
Analyzes expected costs and benefits to make data-driven decisions prior to spending
Makes decisions critical to project completion and escalates issues for resolution as needed
Solves problems that emerge to keep efforts on track, even in the face of obstacles
Fosters a sense of urgency in the team for reaching goals and achieving results
Communicates effectively in a variety of settings and using different media
Presents ideas clearly, concisely, and persuasively, tailoring message and delivery to different audiences
What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits
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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Senior Product Analyst