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Job Summary
McKesson’s Senior Cyber Incident Coordinator plays a crucial role in managing and coordinating the organization’s response to cybersecurity incidents. This position ensures that all incidents are handled effectively, and that communication with key stakeholders, including the Business Information Security Officers (BISOs), is timely and clear. Additionally, the Coordinator is responsible for keeping business units well-informed throughout the process and for continuously strengthening the organization's security posture through lessons learned and strategic planning. The ideal candidate will have experience in incident management, exceptional communication skills, and a good understanding of cybersecurity frameworks and processes.
Responsibilities
Incident Management: Work with the Cyber Incident Response Team to manage and coordinate cyber incidents and high-severity events when they occur, overseeing response efforts, containment, and recovery while ensuring communication with key stakeholders.
Reporting: Ensure all incident reports and related documentation are completed accurately and submitted in accordance with established policy and process guidance.
Stakeholder Communication: Maintain clear and timely communication with internal and external stakeholders throughout the incident lifecycle, adhering to established timelines.
Metrics Collection: Collaborate with detect and response teams to collect, analyze, and submit incident response-related metrics, providing insights that contribute to ongoing improvement and strategic decision-making.
Tabletop Exercises: Contribute to the development, execution, and evaluation of tabletop exercises, lessons learned, and after-action reports to enhance the organization's incident response capabilities.
Compliance: Work with leaders to ensure all incident response activities comply with relevant laws, regulations, and organizational policies.
Continuous Improvement: Identify areas for improvement in the incident response process and collaborate with teams to implement enhancements based on lessons learned and industry trends.
Urgent Vulnerability Remediation: Collaborate with cross-functional teams to drive the urgent remediation of vulnerabilities, ensuring swift action is taken.
Additional Projects: Be willing to work on other projects or efforts as directed by leadership, contributing to broader organizational goals beyond incident response.
Requirements
Minimum of 6 years of experience in cybersecurity, with a strong emphasis on incident response and crisis management.
Exceptional written and verbal communication skills, with the ability to clearly and concisely convey complex information to both technical and non-technical audiences.
Strong understanding and application of the NIST Cybersecurity Framework (CSF) in incident response activities.
Experience with ITIL or a similar service management framework, particularly in relation to incident management and response.
Excellent organizational and time management skills, with the ability to prioritize and manage multiple incidents simultaneously.
Deep familiarity with cyber incident response processes, including detection, analysis, containment, eradication, and recovery.
Strong analytical abilities to assess security incidents and provide actionable recommendations.
Proactive problem-solving skills with the ability to quickly address and mitigate security threats.
Preferred Technical and Professional Expertise
One or more of the following certifications: CISM, CISSP, or equivalent.
Bachelor's or Master's degree in Cybersecurity, Information Technology, or a related field.
Familiarity with relevant regulations and compliance requirements such as GDPR, HIPAA, or PCI-DSS.
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Senior Cyber Incident Coordinator