Control Manager-Digital Products

Join JPMorgan Chase & Co.'s Digital Product Control Management team, the first line of defense against multifaceted technology and product-related risks. As part of this agile and collaborative team, you'll play a crucial role in promoting strategic priorities and ensuring operational excellence. You'll have the chance to assess operational strengths, design business platform enhancements, and engage with cross-disciplinary teams to build creative solutions. This stimulating and rewarding environment offers opportunities for career growth, skill mastery, and participation in a diverse, inclusive community that values teamwork and innovation.
 

As a Control Manager- Digital Products within JPMorgan Chase & Co.'s Digital Product Control Management team, you will be the first line of defense against multifaceted technology and product-related risks. You will play a crucial role in promoting strategic priorities and ensuring operational excellence. You will have the opportunity to assess operational strengths, design business platform enhancements, and engage with cross-disciplinary teams to build creative solutions. This role offers opportunities for career growth, skill mastery, and participation in a diverse, inclusive community that values teamwork and innovation.
 

Job Responsibilities:

• Govern change risk assessment process for new/changes coming from various sources including new products/automation, regulatory changes, emerging technology/AI/ML, process changes, new migrations etc. 
• Deliver risk and control efforts for Wholesale Lending Service
• Maintain the Process, Risk and Controls strategy and approach for continuous improvement and evolution of controls and risk management.
• Maintain and manage system of records for risk and control assessment. 
• Coordinate with Information Security Managers, Product Owners, and other risk partners to assess various technology related changes.
• Implement and oversee application of approved change management framework/standard across Product teams. 
• Lead various special risk and control projects that support WLS functional teams, CB Legal, CB Controls and other key stakeholders in ongoing efforts.
• Deliver accurate status reports and appropriate risk reporting for monthly reviews.
• Maintain awareness of significant risk and control issues within the business and integrate as appropriate into efforts.

Required qualifications, skills and capabilities

• Engineering Degree and/or MBA with Technology Product management experience. 
• 5 years of relevant experience in financial services/Other Sectors or compensatory experience in Technology/Tech Risk, Product Management and/or Cyber/Information Security.
• Familiarity with Six Sigma/Process improvement methodologies
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Understanding the Business Objective
• Analytical and Critical Thinking
• Strong Communication and Interpersonal Skills capable of driving independent conversations with senior management.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.