Meta is seeking a Client Solutions Manager (CSM) to join our Global Business Group team. The CSM will work with large local advertisers, who are operating multi-channel, and combine a focus on Tech & Health on Meta platforms. We are looking for a strategic and enthusiastic solution-driver who puts customers at the core of everything. This person has a passion for marketing, and firm belief that the future of marketing is identity-based, data-driven and grounded in measurable outcomes.
With proven understanding of online performance marketing, the CSM is responsible to drive revenue by advising on campaigns on Meta platforms, negotiating and optimising the advertising solutions, and use data and analytics to build consultative advice for our customers.
Success in this position requires a high level of consultative and analytical skills (campaign analytics, dashboard building, ad solution optimization), with focus on client KPI’s . The CSM must be solution-oriented, with curiosity and the skills to drive impact in a dynamic, team-focused environment, while moving fast against challenging deadlines.Client Solutions Manager, Health & Tech Responsibilities
Work with brands to understand their business objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, page strategy, creative and measurement recommendations
Build key stakeholder relationships both internally and externally, and be seen as a key influencer in shaping product roadmaps, platform strategy and the overall Meta narrative
Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients
Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers
Media Planning, Strategy, and Measurement Manage planning, execution, ongoing reporting and optimisation of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time targeting recommendations)
Project Management - Manage complex work streams to optimise marketing objectives for clients. Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)
Minimum Qualifications
5+ years of experience in performance marketing, digital Marketing and/or account management roles
Understanding of online and traditional advertising
Experience in ad tech/online marketing technologies and understands how to implement them for an effective and efficient marketing strategy
Critical thinking, analytical and technical skills are essential, as well as curiosity, persistence, and the skills to arrive at solutions in a structured manner and experience communicating this clearly and effectively.
Demonstrated skills to develop and manage cross functional partnership as well as client relationships in complex and rapidly evolving environment
Preferred Qualifications
Solid understanding of Digital Marketing, Digital Technology, Ecommerce, D2C, Tech platforms and accompanying Meta advertising solutions
About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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Client Solutions Manager, Health & Tech