Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Vice President, Procure to Pay
In this role, you will be part of Account Payable COE Operations & will be responsible to drive digital transformation initiatives for your portfolio size of 600+ FTE. The role reports to AP COE leader/ Cluster Tower lead depending on the size of you. As AVP AP you will be responsible for all aspects of your portfolio including people, process, client in all phases of cycle from pre-sales, sales, solution, transition, transformation, and operation.
Responsibilities
• Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets.
• Lead the delivery of outsourced services F&A: AP to ensure customer happiness and increased revenue through client up-sell
• Ensure all month-end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed critical metrics / SLAs targets as applicable.
• Handling internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence
• Review the team's day to day activities, including but not limited to invoice processing, payments, helpdesk, GRIR, vendor reconciliations audit requests, analysis and other requests pertaining to the accounts payable process
• You should partner with your global teams to set up and monitor vendor master file, Payments, T&E Processing and Audits, External Regulatory reporting (Eg 1099, DADS2 etc.), Helpdesk, Statement Auditing, Escheatment Function, VAT and Other Special Processes.
• Take the lead in working with digital teams on introducing breakthrough technology solutions into operations, especially RPA, End to solutions based on AI,
• Run operations to achieve/exceed P&L expectations, Understand and execute the efficiency of resources and the right level of skill.
• Be responsible for NPS and experience of clients and internal stake holders
• Respond to customer requests from legal, internal/external audit or business units, assisting with management response and resolution for in scope areas of responsibility
• Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
• Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
• Ability to understand benchmarks and drive standardization and simplification in COE models. Ability to drive large scale impact both for value and efficient
• Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization. Should be able to work with the customer independently and carve out the desired scope / solution.
• Work closely with client CXO’s and process owners, Genpact operating teams and global relationship managers for key accounts
• Develop a strategy for winning and transitioning new deals while running and growing the existing relationships
• Be responsible for ensuring the right solution is proposed for new deals, actively participating in the deal process, aiding, and enabling robust transitions, delivering ongoing client happiness through consistent high class service delivery, and thereby ensure high NPS, cross sell and profitability
• Own the way in implementing new technologies in operations and display a strong executive presence
Qualifications we seek in you
Minimum Qualifications / Skills
• MBA Finance preferred
• Relevant experience in Accounts Payable domain
• Intellectual agility and analytical outlook
• Ability to independently manage GBS tower lead level stake holders
Preferred Qualifications/ Skills
• Preferably from a service industry
• Good communication / articulation skills
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
