Assistant Vice President - Workforce Implementation and People Analytics Lead Operations
Assistant Vice President - Workforce Implementation and People Analytics Lead Operations -BFS043812Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Vice President, Workforce Implementation and People Analytics Lead Operations
In this role, the candidate will lead a team of T&C Workforce implementation and People Analytics resources supporting a Australia-based bank. This is a specialized functional lead position overseeing approximately 50 HR and analytics professionals spanning multiple delivery locations
Responsibilities
• Deep domain knowledge in all Hire to Retire service lines or different HR roles, banking experience & knowledge will be an added advantage
• Delivering Value through transformation initiatives, ensuring Zero Surprise operations and Growing business with client
• Oversee Workforce implementation (Restructuring) operations across both restructures led and business led programs.
• Oversee the team of People analytics experts responsible reporting delivery and advanced analytics + insights for T&C function
• Constantly work to find the opportunities to drive value beyond SLA’s and contractual terms – hence be able to drive value share and Transformation opportunity.
• Strategic thinking and leadership experience with an emphasis on relationship management and communication at all levels within an organization. Facilitate and coordinate multiple deadlines, create cohesive teams, and respond quickly to management requests.
• Drive regular operational governance at Workforce strategy Pillar and line of business level as well as participate in transformation governance
• Adhering to client & contract requirements, manage client relationship independently till executive levels
• Work with the client organization to ensure common objectives are delivered
• Leadership is a key skill required to deliver HRO objectives.
• Strong people management
Qualifications we seek in you!
Minimum Qualifications/Skills
• Lead the complete ambit of outsourced operations for Workforce Strategy and Transformation lines of business (includes Mass Restructuring and People analytics) to ensure high levels of customer satisfaction for both functional and executives stakeholders
• Groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets and driving continuous upskilling within teams.
• Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings
• Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
• Must be able to work with cross functional teams like Operations, HR, Service Line, Digital, Transformation, Transitions, etc.
• Pro-active, ability to trouble shoot, work through organizational change scenarios.
• Implement appropriate mechanisms to identify, understand and bring up performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
• Intellectual agility and analytical outlook
Preferred Qualifications/ Skills
• Qualified HR professional would be desirable in the potential candidate
• Experience in managing large restructures from HR standpoint and supporting businesses with data led insights (key understanding of employee related analytics) and relevant years in managing teams and end-to-end service delivery
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job
Assistant Vice President
Primary Location
India-Gurugram
Education Level
Bachelor's / Graduation / Equivalent
Job Posting
May 2, 2025, 7:41:48 PM
Unposting Date
OngoingMaster Skills List OperationsJob Category Full Time
