Product Manager - Authentication Product Lead

Experience Level: Senior Level | Posted Date: 2025-04-15

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Description

Join us for an exciting opportunity to lead the development of a cutting-edge authentication platform.

As a Product Manager at JPMorgan Chase within the Digital product team, you will lead efforts to establish our target state, omni-channel authentication platform. You will be responsible for establishing the foundational platform and migrating legacy functionality across Digital, Call Center, and Branch channels. Your goal will be to establish functionality that can be leveraged across various customer experience use cases, supporting our customer-facing area products.

Job responsibilities

• Partner with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap.
• Define and present strategy for features, write epics, user stories, acceptance criteria, and participate in all agile events of the product group as a team member.
• Act as voice of the customer and drive product vision.
• Manage existing product features and actively lead the research, definition, and development of new features to advance the product roadmap.
• Work with other product teams, legal, risk, operations, design, and technology teams to define, prioritize, deliver, and align solutions to product vision and roadmap.
• Act as subject matter expert with respect to Customer Identity and Access Management processes and supporting applications/capabilities.
• Support feature teams with MVP, testing, user experience testing, product backlog refinement, research, and other duties as assigned.

Required qualifications, capabilities, and skills

• 7+ years of product delivery experience in Digital.
• Bachelor’s Degree or equivalent experience.
• In-depth knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, Git, etc.).
• Ability to manage backlog and dependency tasks with Auth Product APG’s and external Products.
• Outstanding communication, presentation, and leadership skills.
• Excellent organizational, time, and project management skills.
• Sharp analytical, problem-solving, and leadership skills.

Preferred qualifications, capabilities, and skills

• Agile/Scrum certifications a plus.
• Experience working with globally distributed scrum teams.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.