Job Description-Rail Operations SpecialistCompany Overview: At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.Key Responsibilities:
Oversee and manage the daily activities of the rail operations team, ensuring all rail services are delivered on time, safely, and in compliance with regulations.
Develop and manage schedules for trains, track resources, and staff, optimizing operations for efficiency and meeting customer requirements.
Monitor operations for adherence to safety standards and regulations, ensuring all safety protocols are followed by the team and addressing any safety concerns promptly.
Troubleshoot and resolve operational issues that arise during daily rail activities, such as delays, equipment malfunctions, or logistical challenges, to minimize disruptions.
Work closely with maintenance teams, station staff, and other operational groups to ensure seamless coordination and prevent disruptions to rail services.
Track key performance metrics related to rail operations, prepare regular reports, and recommend improvements based on data analysis to optimize performance and efficiency.
Identify opportunities for improving operational efficiency, safety, and customer satisfaction, and actively contribute to the implementation of new procedures, tools, or technologies.
Collaborate with customer service teams to resolve service-related issues, ensuring a high level of customer satisfaction with timely and reliable rail services.
Qualifications:
Education: Bachelor’s degree in Transportation, Logistics, Engineering, or a related field preferred.
Experience: Minimum of 3 years of experience in rail operations or a similar transportation-related role.
Technical Skills: Familiarity with rail operational systems, scheduling software, and operational management tools.
Knowledge of Safety Regulations: Strong understanding of rail safety protocols.
Problem-Solving: Strong problem-solving skills with the ability to handle operational disruptions and emergencies effectively.
Communication: Excellent communication skills to liaise with internal teams, stakeholders, and external partners, ensuring smooth coordination and collaboration.
Attention to Detail: High attention to detail, especially in managing scheduling, safety procedures, and regulatory compliance.
Adaptability: Ability to work in a fast-paced, dynamic environment with the ability to quickly adapt to changing conditions and priorities.
Certifications: Any relevant certifications (e.g., Certified Transportation Professional) or knowledge of industry-specific regulations are a plus.
USA_Rail Operations (Remote)