Junior Programme Support SpecialistExperience Level: Entry Level | Posted Date: 2025-04-12
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Organizational Setting
The Information Technology Division (CSI) is responsible for all IT activities within the Organization. CSI performs on behalf of the Organization the following critical roles: defining FAO IT policies and providing strategic advice on IT architecture and standards, governance, policy and operational matters while monitoring organizational compliance; defining the mechanisms for managing FAO's information and data; protecting FAO's information assets and ensuring confidentiality, integrity and availability; ensuring provision of IT services that are core for the Organization's global operations and supporting the information and business processes; coordinating organization-wide IT activities in order to reduce duplication and fragmentation and to increase integration of information data, systems and platforms, mobilizing IT resources from across the Organization.
Reporting Lines
Under the direct supervision of the Information Technology Officer (IT Strategic Sourcing, Planning & Control group), the specialist will act as Junior Programme Support Specialist.
Technical Focus
The incumbent will provide programme support to the operations of the IT Strategic Sourcing, Planning & Control group of the IT Division.
Tasks and responsibilities
The incumbent will:
• Assist in providing timely and efficient operations and administration support to the implementation of programme and projects activities
• Assist in providing information functional to the preparation of periodic and ad hoc financial and planning reports
• Assist the IT technical teams in monitoring and implementing activities in line with divisional work plans and budget; making PR and PO, provide support to other colleagues in the team
• Assist in coordinating licenses management requests for FAO
• Support in handling procurement activities and processes in line with divisional and organizational needs
• Support in monitoring projects plans, delivery and resource schedules
• Contribute in making accounting adjustments and back-charges, payment requests and invoices from suppliers
• Provide reports on the administrative activities performed
• Contribute to service definitions and internal process and procedures improvements, when needed
• Liaise with relevant collaborating departments on matters related to contracts, licenses and payments
• Contribute to other programme support, financial related and sourcing processes
• Perform any other duties as required.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
• At least 1 year of relevant experience in programme support, administrative and/or ICT Contracts area
• For Consultants: Advanced university degree in Management, Law, Social science, International relations or closely related discipline. A university degree combined with 2 years of relevant experience may be considered in lieu of an advanced university degree.
• For PSA: Relevant technical degree, specialization in the subject.
• Working knowledge (level C) of English, French or Spanish
FAO Core Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
Technical/Functional Skills
• Experience and knowledge in programme support, administration and financial support area
• Experience and knowledge in ICT area is an asset
• Experience in an international/ multicultural organization is desirable
• Knowledge of FAO Administrative and Financial Rules is desirable
• Knowledge of FAO associated tools (e.g. GRMS, iMIS) is desirable
• Relevant experience in similar support related position
Selection Criteria
• Limited knowledge (level B) of one additional FAO language is an asset.
Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency
ADDITIONAL INFORMATION
HOW TO APPLY
• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.
If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp
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