As an Associate Manager, you will support the overall research and due diligence process within our Investigations, Diligence and Compliance practice, by overseeing a Penang-based team of due diligence researchers, as well as manage complex research assignments from start to finish. This expertise allows the Associate Manager to perform quality reviews on reports to ensure that the client deliverables prepared by their team are accurate, complete and meet our high quality standards.
Responsibilities
Manage a team of researchers, providing oversight and direction in accordance with Kroll’s policies and procedures
Coach, mentor, develop, and support team members, including overseeing new employee onboarding and providing career development planning and opportunities
Monitor team’s quality to ensure team members meet Kroll’s expectations for productivity, quality, and performance
Directly supervise the team’s workflow and client deliverables, providing constructive feedback to develop the quality of their work
Participate in the new employee recruiting process and support the team’s growth objectives
Manage multiple assignments from start to finish, conducting in-depth research using extensive Internet, public database, and media research techniques. Analyze research findings, synthesize relevant information, and draft high-quality, objective reports. Effectively manage resources, ensuring protocols are followed and costs are monitored and accounted for accurately. Most reports will be written in English.
Manage and maintain client relationships, and meet client needs in a timely and satisfactory way
Understand and comply with local and international regulations relating to confidentiality and data protection
Provide client management. Liaise with internal and external clients and stakeholders to ensure that client expectations are consistently met. Assist in reviewing and resolving client escalations.
Requirements
Minimum of 5 years of research, investigative and/or project management experience with a recognized professional services or other investigative firm
Undergraduate or Postgraduate degree at an accredited university majoring in Economics, Finance, Journalism, International Relations/Affairs, Regional Studies, Political Science, or other related areas of study
Knowledge of relevant due diligence investigative techniques and tools including public records and open-source research
Experience conducting quality/content reviews of completed research is strongly preferred
Strong attention to detail
Intellectually curious and adept at navigating ambiguity
Demonstrated self-starter and resourceful individual, with experience of operating in fast-paced and challenging operational settings
Must have strong verbal and written communication skills, in English, with the ability to deliver eloquently written and oral reports
Proficiency in both English and Chinese (simplified & traditional) as the nature of work would require the reading, interpretation and writing of Mandarin documents. Proficiency in a third language, such as Thai, Vietnamese, Japanese, Korean, and Bahasa Indonesia, is an advantage.
Detailed knowledge and understanding of current events, international affairs, economics and social risk issues in Asia
Experience working with diverse teams or in international environments is highly desirable
About Kroll
Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.
In order to be considered for a position at Kroll, you must formally apply via careers.kroll.com
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
Associate Manager, Compliance Risk and Diligence