Assistant Procurement Manager – Query Support

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Interrelations

Reporting to Senior Procurement Manager – Support Services and closely working with members of Global Procurement Services, Vessel Accounting group and Treasury group. Also having liaison with stakeholders, vendors, management centres in Wilhelmsen Ship Management.

Main responsibilities and tasks

• Lead the Query Support team in achieving KPIs
• Ensure reconciliation of vendors Statement of Accounts is regular and prompt.  This includes requesting and following up on SOA with WSM Approved vendors
• Ensure queries from internal/external stakeholders, vendors are responded within the turnaround KPI set
• Ensure all payment queries are responded and outstanding are paid on time in accordance to the payment term
• Send reminders to Purchase Order / Invoice Approvers for all outstanding unpaid invoices including measuring Approval Turnaround time and systematic follow up
• To act as intermediary between vendors and WSM on all invoice related matters
• To act as expeditor within WSM to ensure the Procure-to-Pay cycle is complete with prompt payment
• To perform other duties and tasks as assigned.

Accountabilities

• The position will be measured against query tickets turnaround time in ServiceNow system by the team
• The position will be measured on improvement in Approval Turnaround Time
• The position will be measured on contribution to WSM Procure-to-Pay turnaround time and hence, payment on time

Qualifications

Mandatory requirements

• Degree in commerce, business administration, accounting and/or finance.
• Good command of English
• Experience in SSC environment P2P process

Additional preferences

• Stakeholders focused
• Good organizational skills.
• Analytical Skills
• High Level of Drive & Determination
• Solution first approach
• Strong interpersonal skills - ability to get along with diverse personalities and cultures.
• Flexible, out-of-the box thinker who is comfortable working under pressure.
• Pro-active attitude with strong sense of ownership

Process Involvement

All business systems used within Procurement, including EyeShare, ServiceNow ticketing system, Excel, Word, Bassnet, SAP

*Only shortlisted candidate will be contacted