Manager, Business DevelopmentExperience Level: Mid Level | Posted Date: 2025-04-16
About Klook
We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
Customer First
Push Boundaries
Critical Thinking
Build for Scale
Less is More
Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!
What you'll do:
Takes ownership and lead a diversified team to supporting the Business Development teams in the EU and ME is at high level of operational efficiency/accuracy
Drives and motivates team performance by building rapport and developing team members to ensure growth
Guides and coaches team members on expectations and continuous improvement by communicating direction and goals through regular and clear feedback
Proactively asks for and gives feedback upwards/downwards/horizontally to ensure a high level of communication across a geographically scattered Business Unit
Identifies gaps and inefficiencies in targets, team performance and/or existing processes and procedures to increase the quality of business development
Understands and analyzes team performance reports for management updates to make data-driven decision for better outcomes
Leads the optimization of processes, procedures and guidelines to improve BU output
Completes additional tasks and projects as assigned as a role model to ensure the effective implementation of company policies and procedures
What you'll need:
Proven ability to develop, manage and retain high quality talent
Operational excellence mind-set and experience. Data driven. Excellent problem-solving skills.
Adept at simplifying complexity and developing scalable propositions.
Effective communicator with excellent interpersonal skills and an ability to build strong relationships across all levels and effectively adapts to varied situations
Analytical with a strong bias for data-based decisions, able to gather and synthesize data from multiple sources
Team Player with the ability to work across a matrix environment in a fast paced environment and constantly evolving environment
A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required.
English language skills are a must
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.