HRBP COO Netherlands

The role of an HR Business Partner (HRBP) is to enable the delivery of the People Vision through closely collaborating and working with the HR Communities of Expertise (CoEs) and People Services. The role will directly partner with a wide range of key senior leaders & areas, from operational teams to tribes and CoE’s within COO (Chief Operations Office). The HRBP position directly reports to the HRBP Lead COO for the Netherlands and is based in Amsterdam.

The team: HR Business Partners for COO

The HR Business Partners for COO are part of HR Netherlands and partner with business leaders within the COO domain.

COO Netherlands deploys critical shared services across business lines and as ING Netherlands' largest department, handles the majority of the bank’s person-to-person customer interactions, and executes the day-to-day operations that keep our bank running. The work  of the COO domain is foundational to the success of ING Netherlands’ strategy.

COO contributes to ING Netherlands’ mission in six important ways: 1) We give our customers a superior experience; 2) We are the gatekeeper of our customers' and society's trust; 3) We’re going all in to boost financial and planetary health; 4) We drive scalable our operations​​; 5) We enable our colleagues to create impact; 6) We get the best from our people.

Are you ready make an impact?

Roles & responsibilities

As HRBP you work closely with business leaders and their management teams in shaping and implementing business strategy and the HR people agenda. You are responsible for building a strong relationship with the business, you bring in-depth specialist knowledge in multiple HR areas of expertise. Equally, as HRBP you have strong business acumen and work well in diverse international teams. Participating in management team meetings, as HRBP you coach and build the capabilities of business leaders and their management teams on the people strategy. You also provide them with global people solutions that will support the business strategy.

You play a tactical role in implementing global people solutions, developed by the HR experts, within the business they are responsible for.

Key activities include, amongst others:

• partnering with business leaders to apply the COO people strategy, and building strategic workforce plans to support execution;
• leading and supporting annual people processes such as, Step Up performance reviews, succession planning, talent reviews, action planning based on company surveys, and the promotion & compensation processes;
• developing & coaching the leadership of the future using the global talent programs and other tools (e.g.Hogan, Spencer Stuart) ;
• driving the diversity & inclusion-strategy for the dedicated business accounts in line with overall ING D&I strategy and ING D&I initiatives;
• acting as a change agent and representing the voice of people during business transformations.
• being a trusted advisor on sensitive matters.
• closely collaborating with the Global COO HR Business Partners on certain (global) processes to ensure synergies and alignment, where the needs of local & global are balanced.
• contributing to the approach towards attracting, retaining and recognizing key talent

As HRBP you also feed back the business needs and context to the HR experts, so they can create new or change existing people solutions. There will also be an opportunity to take on a point of contact role in an area of interest, such as learning, data, vitality, leadership, engagement etc within the HRBP NL team.

How to succeed

We are looking for someone with strong business acumen who makes the difference in:

• Shaping the People and Business Agenda - partner with business leaders and their management teams to ensure that the right core people capabilities are available to allow for current and future business success.
• Building a Performance Culture - coach business leaders and their management teams in using performance and talent management solutions to drive individual and team performance.
• Improve gender balance in our senior leadership team and leadership pipeline
• Embed Vitality in how we work together and create an inclusive and save environment
• Promote and apply Global People solutions that meet business needs - bring and apply global people solutions, developed by the CoE, to the specific business context.
• Collaborating to successfully convey the HR service delivery model - bring feedback on the business needs and context to the CoE and People Services to improve the people solutions, while also aligning with HRBPs ING wide

Furthermore:

• You will hold a Master’s degree in preferably HR or Business and you have at least 5 years of relevant HR Partnering work experience in an international setting.
• Knowledge of local employment legislation and regulations.
• Demonstrated consultation skills to help the business in understanding their people needs and propose the right global solution to fit that need.
• Affinity with numbers and data and a good understanding on how data analysis and reporting support building the people agenda.
• Practical experience of implementing significant change initiatives successfully, including individual coaching and team facilitation.
• Proven expertise in handling Reward related people topics.
• Excellent interpersonal skills with a clear demonstration of influencing and challenging business leaders.
• Deep understanding of the HR service delivery model (Ulrich model) and how collaboration across functions is key in delivering value to the business.
• You are a strong communicator at all levels of the organization (excellent written and verbal Dutch & English language skills and story-telling abilities).

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

●          25-28 vacation days depending on contract

●          Pension scheme

●          13th month salary

●          8% Holiday payment

●          Hybrid working

●          Personal growth and challenging work with endless possibilities

●          An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions?
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.