Water Serviceperson - Fixed Term

Keep Napier Flowing – Join Us as a Water Serviceperson

Are you ready to roll up your sleeves and make a visible difference in your city? Napier City Council is on the hunt for a skilled and motivated Water Serviceperson to join our busy Services team on fixed term basis.

In this hands-on role, you’ll be leading the charge on maintaining and operating Napier’s water reticulation networks—keeping clean, reliable water flowing across the city. It’s a role that’s vital, varied, and valued. This role will include everything involved in keeping our city’s water running to our customers. From fixing leaks, installing water connections, and keeping our water pump and treatment systems running.

You’ll be part of a supportive, hardworking crew who take pride in what they do—and in the positive impact they have on the community. From responding to urgent call-outs to improving public infrastructure, no two days are the same, and every day counts.

Bring your skills, take ownership, and help keep Napier moving.

Te Āheinga - The Opportunity

• Assist in the efficient operation and maintenance of water reticulation networks
• Promptly address customer service requests and provide comprehensive feedback to the Team Leader Water
• Assist in the efficient operation of water reticulation networks
• Lead the reinstatement works of jobs for your team and other departments
• Identify and report significant faults promptly to the Team Leader Water
• Maintain cleanliness and organization of plant, vehicles, workplace, and tools for future use
• Execute repairs and construction of concrete surfaces to high standards and in an efficient manner
• Foster strong relationships with external and internal stakeholders related to city water supply

He kōrero mōhou - About You

• National Certificate in Utilities Maintenance or Water Reticulation
• Experience in constructing and maintaining water supply reticulation networks and components is essential
• Prior experience with concrete and civil works and reinstatement is preferred
• Understanding of traffic management procedures
• Ability to collaborate within a team and work independently with minimal supervision
• Capability to work in confined spaces
• Valid, clean driver's license with heavy vehicle endorsement

Ngā painga mōhou - What we Offer

• Eye Test Subsidy
• Employee Assistance Program (OCP)
• Quarterly values awards + Birthday vouchers + Social club
• Free flu vaccinations (annual)
• Ka Awatea Cultural Wānanga + NCC Kapa Haka
• Te Reo Māori language classes

This is a full-time, fixed-term role for 12 months, working Monday to Friday, 42.5 hours per week. We will be interviewing applications as we receive them and may close the role when we have found the right person.

He kōrero mō Te Kaunihera o Ahuriri - About NCC

At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!

Part of our success is shaped by our ability to foster strong, enduring relationships between NCC, Mana Whenua, and Iwi. Our Māori Partnerships team - Te Waka Rangapū – enhance our cultural capability and awareness through education, training, and resources to strengthen cultural competencies.

Before joining our team, please be aware that you will be required to undergo pre-employment checks, including drug testing for a safe workplace. Some roles may also require health screening.

As part of holding a role with Napier City Council, you may be called on to assist in Civil Defence emergencies—an opportunity to support our community when it matters most.

Please visit Napier City Council Careers website to see full job description

Job Description – Water Serviceperson

Hourly Range - $28.96 - $30.81 (dependant on experience)