Student Support Adviser - Rainbow

Company Description

Waipapa Taumata Rau | The University of Auckland

The University of Auckland creates globally transformative impacts through our distinctive strengths in world leading research, scholarship, teaching and collaborative partnerships, inspired by our unique position in Aotearoa New Zealand and the Asia-Pacific.

Campus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland. We offer a range of wellbeing services (accommodation, health, counselling) that help students overcome personal barriers to success. We also offer a growing range of student engagement services that help students develop a sense of belonging, build friendships and engage in co-curricular activities that complement their academic development.

Job Description

Te Whiwhinga mahi | The opportunity

We’re looking for a passionate and experienced Student Support Adviser to join our Student Wellbeing and Care team, with a dedicated focus on supporting rainbow, takatāpui and MVPFAFF+ students at Waipapa Taumata Rau.

This is a unique opportunity to make a tangible difference in the lives of our rainbow students by helping them navigate challenges, celebrate their identities, and thrive at university. You’ll work directly with students and rainbow communities to provide one-on-one support, develop support plans, connect them with services, and help them build a strong sense of belonging and visibility on campus.

Key responsibilities include:

• Providing inclusive, identity-affirming support to rainbow students and student groups
• Maintaining a visible and trusted presence across both physical and digital spaces
• Helping students access a range of wellbeing and engagement services
• Contributing to equity, retention and success initiatives with a rainbow lens
• Recording and tracking support interactions in our student support system

This is a full-time (37.5 hours per week), 12-month fixed term position based at our city campus.
Remuneration: $62,400 - $77,800 per annum, depending on experience and qualifications.

For more information on this role, please review the Position Description.

Mō tō mātou rōpū | About the team

The Student Wellbeing and Care team sits within Campus Life and is dedicated to removing personal barriers to success and supporting students to get the most out of their university experience. This Rainbow-specific Adviser position is a key part of our commitment to equity and manaakitanga, ensuring students of diverse sexualities, gender identities and sex characteristics are seen, valued and supported.

You’ll be working alongside a team of committed professionals, including other specialist advisers and support services, in an environment that embraces inclusivity, collaboration, and Te Tiriti-led practice.

He kōrero mōu | About you

You’ll bring lived and/or professional experience within rainbow communities and an understanding of the diverse realities, challenges, and strengths that rainbow students bring with them to university.

You will also have:

• A relevant tertiary qualification and/or equivalent experience
• At least 3 years' experience working directly with rainbow people or communities
• A compassionate, student-centred approach and strong active listening skills
• Experience supporting people experiencing distress or navigating complex systems
• The ability to build trust and relationships across diverse communities
• Familiarity with the tertiary education environment or similar settings is an advantage

We welcome candidates from all backgrounds and value the intersectionality of identities – including Māori and Pacific rainbow identities, disabled rainbow communities, and those from constrained economic backgrounds.
 

Ngā āhuatanga kei a mātou | What we offer

The University is committed to providing an excellent working environment through:

• Flexible employment practices
• Up to 6.75% employer superannuation contribution
• Five weeks annual leave
• Career development programmes and internal secondment opportunities
• Discounted parking, childcare and access to a wide range of services and resources

To learn more, visit Staff Benefits.
 

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of Friday 23 May 2025 to be considered. Please include your CV and a cover letter highlighting your experience and motivation for working in rainbow student support.

If you have any questions about the role, please contact Kate Mace at [email protected]. Please note we are happy to answer your questions, but we do not accept applications by email.

Additional Information

#LI-DNI

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz