Solution Advisor

Experience Level: Mid Level | Posted Date: 15/04/2025

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Description

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow

About the Role (your why)

Are you passionate about driving innovation and building meaningful client relationships? As an Infrastructure Products Solutions Advisor at Datacom, you’ll play a key role in shaping the future of IT solutions across a broad range of industries.

This isn’t just another technical sales role—you’ll be solving technical problems for some of the biggest companies in New Zealand, supporting both established and emerging sales campaigns to grow our client base. You’ll work closely with our sales teams to understand the unique needs of their customers, recommend tailored solutions, and help expand our reach by identifying smarter ways of working through the use of new technologies.

If you're someone who thrives on collaboration, is energized by solving complex challenges, and wants to make a tangible impact – we’d love to hear from you.

What you’ll bring

• Strong analysis, communication, presentation skills. 
• Solid understanding across Cyber, Networks, Data centres and Cloud with deeper knowledge and experience in one of these areas. 
• Knowledge of Outsourced IT Services and Infrastructure project requirements. 
• Key product knowledge focussed on Cloud technologies e.g. AWS, Azure/Azure Stack, CrowdStrike, Sentinel, Fortinet, Zscaler. 
• Demonstrated experience in technical presales including responding to formal sales opportunities. 
• The ability to interpret customer business problems and shape requirements into a technology solution. 
• Experience and specialist skills in the configuration and maintenance of technology infrastructure, including the ability to support a variety of technologies. 

Responsibilities

Sales execution

• Opportunity triaging and qualification.
• Working in cross-functional Datacom teams to support sales activity and joint propositions.
• Contributing content and bid strategy to formal sales responses such as SOWs/ Proposals /RFP /RFI /RFQ activity.
• Ensuring work meets commercial and reporting standards and processes.
• Demonstrating a continuous improvement mindset, looking for opportunities to refine and improve our presales process.

Sales enablement

• Create high quality, reusable content for formal sales responses.
• Contribute to sales enablement collateral to support sales discussions.
• Create thought leadership content 
• Support Datacom Customer Partnership Lead’s in customer sales discussions.
• Provide feedback and insights to the Product Management team.
• Providing sales coaching to Infrastructure Products service lines based on insights and experience.

Relationship management

• Building strong relationships within Infrastructure Products, other Presales teams and Market GTM and sales teams.
• Building long-term, strategic relationships with external stakeholders to drive market intelligence.

Skill development

• Maintaining currency of knowledge, training and engagement with relevant vendors.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.