Payroll Partner

Company Description

Looking for a permanent opportunity to build your career with an iconic Kiwi retailer that’s at the heart of communities across NZ? Join our large HR/Payroll team as a Payroll Partner at The Warehouse Group (TWG)

TWG looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders. We have recently embraced a brand-led model, ensuring we remain laser-focused on our customers and markets specific to them.  Retail is more competitive than ever, and we need to bring our A game.

Job Description

Reporting into the Head of Payroll, this vital role offers stability and a chance to contribute directly to the financial well-being and satisfaction of our valued employees across all TWG brands.  You’ll play a key role in ensuring service excellence through accurate, timely, and compliant payroll processing for our store network.

Key Responsibilities:

• Process monthly and fortnightly payrolls, ensuring accuracy and compliance with company policies and NZ legislation.
• Take full ownership of payroll for a designated region, acting as the key contact for payroll-related matters in that area.
• Respond to payroll queries from employees and stakeholders in a timely and professional manner.
• Maintain accurate payroll records, including prompt processing of hires, terminations, and changes, with a focus on data integrity.
• Identify and implement opportunities for process improvement to enhance payroll efficiency and employee experience.
• Stay updated on payroll-related legislation to ensure ongoing compliance.

Qualifications

Skills and Experience

• Proven experience in end-to-end payroll processing, ideally in high volume environment.
• High attention to detail and ability to meet tight deadlines.
• Excellent communication and customer service skills.
• Experience or knowledge of ACC processes.
• Familiarity with PAYE, KiwiSaver, student loans, and other NZ payroll deductions.
• Experience with myIR and tax filing systems.
• Solid understanding of New Zealand employment legislation (e.g., Holidays Act, Parental Leave Act).
• Ability to work independently and take ownership, while contributing positively as a team player.
• Adaptable, proactive, and open to change in dynamic environment.
• A continuous learning mindset with a focus on accuracy and system integrity.
• Experience with PayGlobal is a plus, but not essential.

Additional Information

At TWG, we believe in giving people the opportunity to grow, develop and realise their career ambitions.

When you join us, we offer a range of benefits that work for you, your lifestyle and your career which include:

• Discounts across our brands
• Paid birthday day off for permanent team members
• Free parking at our Northshore support office
• We value collaboration & flexibility – embracing hybrid working – up to 2 days working from home per week once fully integrated in the work protocols
• Onsite gym and café at our Northcote support office
• 26 weeks paid parental leave for permanent team members
• A range of wellbeing support and development opportunities