Learn and understand the HR/Benefits landscape of assigned countries by maintaining contents of BDS knowledge base
Process client submissions and pre-population requests through checking of completeness and accuracy of data, preparing and sending validation queries, interpreting plan documents and client answers, and coordinating with stakeholders (E.G., client, GSS, H&B, GBM) via email or phone calls
Adhere to all approved process documents/SOPs, workflows, templates, and training materials
Effective understanding and use of the various tools and platforms in the collection, processing and reporting of data
Manage and maintain the quality of survey questionnaires by reviewing content and ensuring the survey is aligned with the current country benefits provisions, logging questionnaire changes on a timely manner, and coordinating with local country champions on necessary updates
Coordinate and collaborate with the team on a daily basis to ensure quality and timeliness of work through sharing of ideas and best practices
The Requirements
Bachelor’s degree required, preferably in a program with emphasis on Mathematics Or Business
Proficiency in Microsoft Office (Word, Excel And PowerPoint); experience in databases would Bbe an asset
Keen attention to details and commitment to excellence
Strong written and verbal communication skills; ability to ask the right questions and seek help where appropriate
Working within tight deadlines; balancing time across multiple, simultaneous projects that may involve different procedures and project team members
Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
Structured problem solving and analytical thinking
Data Analyst, Benefits Data Source (Mid Shift)