Analyst, HRIS Training Firm Summary
White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers and staff operating from more than 47 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.
It’s not just about our global network of offices and shared services centers; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.
Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.
Our Functional Area
Trusted advisor or career coach, project manager or strategist, recruitment administrator, talent expert or experienced generalist? As part of our global People (Advisory) team, you can expect to utilize and develop your skills across every aspect of human resources and talent management.
Whilst traditional HR tasks are an important component of our work, we also apply this practical knowledge to high-level strategic initiatives that deliver on our employer value proposition to best enable and grow our business. We lead and manage significant projects to attract, retain and engage the best people, and we are recognized for our ability to get the job done.
We’re proud of our high performance work ethic, as well as the central role that we play in fostering an inclusive and collaborative culture. Through extensive contact with partners and business services leaders, we are trusted to offer advice and implement changes that help our teams perform at the highest level and deliver outstanding client service. Working with us will enable you to become a great professional, and develop a uniquely broad range of experience to draw on throughout your career.
Duties and Accountabilities1
Conducts scheduled instructor-led global for audiences of varying role, size and level on the use of the Firm’s global HRIS based on the agreed business HR process
Partners with Align HR Operations, HR Operations Delivery, Product Owners to identify technology gaps and provide learning interventions
Designs, develops and deliver training programs on all global HRIS and applications during system implementation, upgrades and enhancements working with the assigned Project Managers and Working Groups
Authors and updates learning resources such as but not limited to user guides, videos, web-based and interactive materials following the Firm’s/Function’s visual identity guidelines
Manages training logistics to ensure that the training environment (classroom, online or hybrid) is conducive to effective learning
Develops and maintains training records such as annual class schedules, attendance trackers and learners’ lists using the Firm’s Learning Management System
Stores all learning materials all approved document management softwares/applications/sites ready for user adoption
Creates and updates all training administration training process maps and guide
Provides insights from various training resources i.e. formative/summative evaluation, training reports to identify gaps and learning opportunities to HRIS Training Manager
Creates, assists, releases the development of change management and communication plans for any People systems related activities
Designs and delivers training initiatives of the Function such as informational sessions, workshops and road-shows, including Train-the- Trainer(T3) sessions and knowledge transfers
Proactively provides feedback to improve system and/or process design.
Remains current on technical and on process knowledge to provide accurate and prompt response to issues received from end users.
Supports end users through phone, chat, remote computer access; escalates issues requiring 2nd tier support for resolution when appropriate.
Participates on special projects/tasks as assigned and guided by the HRIS Training Manager.
Qualifications
Strong academic record and intellectual curiosity, creative thinker
Commercial and business awareness
Ability to see the big picture
Outstanding communication and negotiation skills
Strong time management skills, ability to stay calm under pressure when juggling multiple tasks
Driven by professional growth
Strong professional presence
Client service focus
Team player
Strong judgment
Proactive, resourceful, takes initiative
Long-term interest in business law
Fluency in English
International experience a plus
Location & Reporting
This role is based in Manila and reports to the Manager, HRIS Training
1The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Analyst, HRIS Training