We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal. Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers. Together, we turn ideas into action—let’s get started!
As a Czech Speaking Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivation.
Requirements:
An energetic passion for customer service and speaking directly with customers.
A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.
A drive to reach targets and overachieve on a daily basis.
Native Czech and Fluent English.
An understanding of the Casino and/or sports betting industry.
Target oriented and driven by achieving goals.
Duties and Responsibilities:
Making daily outbound calls and follow ups.
Assisting new players and current players to ensure they have no blockers to enjoying our products.
Promoting our site, products, campaigns and overall entertainment offering.
Working with your team leader to ensure all targets are understood.
Work with other departments such as Payments, Risk, VIP and Customer Support.
Czech Speaking Sales Agent