We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
We are excited to announce that the QA Team is expanding and we are currently looking for motivated people to join their team in the given language. This is a key managerial role responsible for overseeing the quality assurance processes, ensuring the highest standards of quality, and driving continuous improvements.
This is on-site position from Warsaw office!
✅ Responsibilities:
✔️ Maintaining quality standards and procedures for Live Chat Customer Support Center
✔️Monitoring Live Chat Customer Support interactions to ensure that the quality standards are being met.
✔️Identifying areas of improvement and providing recommendations to improve the customer experience.
✔️Providing feedback and coaching sessions to team members.
✅ Must skills:
✔️ At least 3 months in the company (for internally promotions)
✔️Office based would be highly advantageous - remote will be considered
✔️Fluency in English
✔️Advanced Excel skills
✔️Great eye to detail
✔️Time management and deadline orientation
✔️Excellent verbal & written communication skills
✅ What we offer:
✔️ Official employment and full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
✔️ Competitive salary and attractive bonus scheme;
✔️ Working in a dynamic International company;
✔️ Birthday celebration present;
✔️ Ability for career and professional growth within the company;
✔️ Sportscard (Multisport) - partly covered & team-building events and activities;
✔️ Sunny, spacious office;
✔️ Wedding and newborn gifts;
✔️ Time for proper rest and 20-25 working days of annual vacation, maternity leave support;
✔️ Breakfast, food vouchers, fruits, and snacks available in the office.
Bold moves start here. Make yours. Apply today!
