At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.
Job Description
Tasks:
Solving, escalating and tracking of system incidents according to the defined Service Levels
Analyzing, assessing and investigating alerts, warnings and errors generated by the corporate IT systems, applications and infrastructure components and issued by users
Performing operational tasks connected with corporate IT infrastructure (Remote Infrastructure Management)
Cooperation with other support teams within entire organization
Building-up and contributing to Knowledge Base
Qualifications
Profile:
IT support experience
Deep technical knowledge in one or more from the following areas Windows Servers, Unix/Linux, Virtualization (VMWare), Storage and Databases (MS SQL, Oracle),
knowledge of IT infrastructure
very good English (written and spoken)
team-working
stress-resistance
willingness to learn
Nice to have:
ITSM knowledge (ITIL certification would be an advantage)
Cloud technologies (AWS, Azure etc)
Automation tools (Ansible, Python)
Additional Information
Benefits:
Work #LikeABosch:
Employment Contract and a competitive salary (+ annual bonus)
Flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Grow #LikeABosch:
Complex environment of working, professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Live #LikeABosch:
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
Server Operations Center Specialist