Network Access Control Product Engineer
Network Access Control Product Engineer
Location: Wrocław
Hybrid model: 2 days office/3 days remote
Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.
EY Technology:
Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 350,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.
EY Technology supports our technology needs through three business units:
Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.
Enterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.
Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.
The opportunity
This exciting role is inside the Network Access Control Product team, part of the ESPM, Network Product team in Enterprise Technology. In the role of a Network Access Control Product Engineer, you'll be responsible for the design, engineering, documentation and release of Network Access Control Products and technology components across all instances and use cases in EY. This will include ensuring key technologies and controls associated with Network Access Control across all aspects of the EY environment are suitably designed and modified to enable the production release of Network Access Control Product initiatives. Additionally, you will provide consulting services to other teams, as well as acting as a level four escalation for the Operations teams for complex issues.
Your key responsibilities
Your role is essential to the success of the team’s products, you will be providing consultative engagement in the most complex problem management activities, thus helping to drive client satisfaction, demonstrated using various KPIs and metrics. You’ll be responsible for Solution Design and Engineering, Solution Certification, Documentation and Operational Escalation support.
In the Solution Design aspect, you will create designs based on industry best practices, solid engineering principles while clearly ensuring fit for purpose localization. As part of solution certification, you will ensure appropriate software versions have been selected, reviewed and appropriately tested. Deployment instructions and standards are created allowing the technology estate to be updated by deploying certified code and configurations globally.
In the Service Documentation aspect, you will develop and maintain documentation for configuration guidelines and templates. Document new services as built for handover to the Operations team. You will engage with Level 3 support teams ensuring they have the necessary training and knowledge base articles to be successful. This will include the creation and periodic review, and maintenance of Knowledgebase articles as required.
Skills and attributes for success
To qualify for the role, you must have
Ideally, you’ll also have
What we look for
We look for inclusive, proactive, high achieving team players who show a passion for the technology and services that it delivers. We are a small team, in diverse locations providing a service at global scale. This will necessitate an individual who is flexible in their working patterns with a strong work ethic to do the right thing at the right time – even if that is late evening or at weekends.
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
About EY
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
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