Sales & Account Management Internship

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. 

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travellers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in our Headquarters in Lisbon.

As a Sales & Account Management Intern you’ll be representing our brand, this role will be responsible for providing our hosts with world-class support related to onboarding to the platform, rental operations and other generic queries regarding the daily relationship between them and our platform. You will also be having a direct impact in our hosts and platform performance by being part of the team that suggests best practices to hosts and controls their performance.

Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step! 

WHAT WILL YOU WORK ON?

Sales:

• Acquisition Strategy: Develop and implement strategies to acquire new listings in the region, driving marketplace growth.
• Assist with onboarding of new hosts, documentation, and organisation of rental agreements and host contracts.
• Help prepare reports and presentations for hosts and management team as needed.
• Assist with data entry and maintenance of rental listings on the platform.

Account Management

• Respond to host inquiries and troubleshoot issues related to listings, bookings, and payments.
• Guide hosts on platform features and best practices.
• Act as the main point of contact between Marketplace and Customer Support teams.
• Coordinate with support to resolve host-related customer issues.
• Collaborate across teams to improve communication and identify process improvements.
• Streamline operational tasks and ensure booking updates are accurate and timely.

 WHO ARE WE LOOKING FOR?

• Currently enrolled in a Bachelor’s program or recent graduate in Business Administration, Hospitality, Tourism, or related field;
• Fluent in English (mandatory) and Spanish or Italian/German. Any other language skill is a plus;
• Strong communication skills, both written and verbal;
• Excellent customer service and problem-solving abilities;
• Comfortable on answering incoming phone calls and responding to online inquiries;
• You thrive in fast-paced environments and feel comfortable with ever-changing situations;
• Passionate about the travel and hospitality industry, with a keen interest in RVs and outdoor adventures.
• 6 month curricular internship.

Are you ready to Go Indie?