Archer-Consultant, Professional Services:
About Us:
Archer is a leading provider of integrated risk management (IRM) solutions that enable clients to improve strategic decision-making and operational resilience with a modern technology platform that supports qualitative and quantitative analysis driven by both business and IT impacts. As true pioneers in GRC software, Archer remains solely dedicated to helping clients manage risk and compliance domains, from traditional operational risk to emerging issues such as ESG. With over 20 years in the risk management industry, the Archer client base represents one of the largest pure risk management communities globally, with more than 1,200 clients including more than 50% of the Fortune 500. Learn more at www.ArcherIRM.com.
We are currently seeking a Client Success Engineer to join our passionate and high-performing team. This is a chance to make your mark on a rapidly growing team at Archer.
Position Overview:
The Consultant is responsible for developing and configuring Archer risk management solutions to clients in the region. The role requires an understanding of relevant technologies as well as a basic understanding of risk management, and the ability to work cross-functionally in teams. The consultant relies on experience and judgment to plan and accomplish goals, and a degree of creativity and latitude is expected.
Key duties of role:
Specific responsibilities include:
• Support requirements gathering and solution design activities
• Configure Archer solutions based on customer requirements
• Support pre-sales activities
• Perform systems integration and data migration
• Troubleshoot and optimize Archer solutions
• Quality assurance and testing activities
• Training and knowledge transfer
• Solution documentation
Required Skills
• Understanding of risk management principles and best practices
• Consultative aptitude to provide proven recommendations to customers
• Ability to lead workshops and analyze business requirements
• Ability to act independently and exercise good judgment
• Work cross functionally and in teams
• Communication skills, both written and verbal
• Experience in consultancy roles
• Knowledge of Archer as well as related technologies such as IIS, SQL, XML etc.
• Technical skills to facilitate configuration, interoperability and integration efforts
• Experience from test and /QA procedures
Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity.
If you need a reasonable accommodation during the application process, please contact [email protected]. All employees must be legally authorized to work in the US. Archer participates in E-Verify. Archer and its approved consultants will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including before the advertised closing date.
