F&B Captain

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

General Mission:

• To provide food & beverage services to all guests in a manner that is professional, efficient, yet friendly and second to none
• Ensuring that the hotel is aesthetically pleasing and functional (as seen through the guest’s eye)
• Make guest contact the priority, and be concerned about guest comfort 

Responsibilities:

• To assist the Supervisors with various administrative work.
• Assist in seating guests, ensuring they are comfortable.
• Assist the F&B Team Leaders in taking orders, upselling, and recommending menu items.
• Serve food and beverages according to the guests' orders efficiently.
• Serve water to the guest according to their preference, i.e., ice, hot, or warm.
• Clear soiled dishes from the tables.
• Clear soiled dishes to the stewarding area.
• Clean and set tables according to the brand standards.
• Maintain the cleanliness of the restaurant and the bar. Ensures that the restaurant and bar are inviting.
• Acknowledge guests who are waiting.
• To work together as a team, communicating on operational concerns.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

Qualifications

• Diploma in a relevant field is mandatory
• Minimum of 2 years' experience in a similar capacity within the hospitality industry is required
• Additional certification(s) in Food & Beverage will be highly advantageous
• Exceptional verbal and written communication skills are essential
• Impeccable personal presentation is a non-negotiable requirement
• Demonstrated ability to adapt to a diverse range of work situations is crucial
• Professional demeanor and strong collaborative skills are imperative