Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits.
Unlock your Altus Experience!
If you’re looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there’s no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry.
Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that’s collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams.
Reporting to the Senior Director, Pre Sales and Solution Consulting, the Pre-Sales Consultant is a passionate and driven individual with a strong understanding of SaaS solutions and the commercial real estate sector. This high-impact role is key to the success of strategic accounts, working across pre-sales, sales, and marketing to deliver subject matter expertise and consultative support throughout the client journey.
As the bridge between sales, services, and technical teams, the Pre-Sales Consultant will provide valuable insights and tailored solutions to drive growth, customer satisfaction, and long-term retention. This role will also support the development of strategic account plans and play a key part in the success of the Altus Group Asia Go-To-Market (GTM) strategy.
Key Responsibilities
Deliver compelling product demonstrations and technical support during the pre-sales process, tailored to client challenges and ROI.
Partner with sales teams to develop customized presentations, proposals, and solutions aligned with business goals.
Serve as the subject matter expert across Altus solutions, addressing technical queries and guiding buying decisions.
Proactively identify growth opportunities through upselling, cross-selling, and expanding into new markets.
Collaborate on strategic campaigns and account plans that drive client success and revenue expansion.
Act as the voice of the customer - communicating client feedback to internal teams to inform product and service improvements.
Track engagement and service delivery using customer success tools and CRM systems to ensure a consistent client experience.
Analyze customer data and feedback to identify trends, inform strategy, and report on client satisfaction, NPS, and retention.
Provide executive-level insights and support in meetings, positioning Altus as a trusted partner in client success.
Stay ahead of market trends, competitive shifts, and CRE innovations to ensure Altus solutions remain best-in-class.
Key Qualifications
Bachelor's degree in real estate, finance, business, or a related field; certifications such as ARGUS or CCIM highly regarded.
5+ years' experience in SaaS pre-sales, enterprise account management, or customer success, preferably in CRE tech.
Proven track record managing strategic accounts and exceeding sales and retention targets.
Strong understanding of commercial real estate workflows, valuation methodologies, and good understanding of the ARGUS / valuation process is an asset
Demonstrated ability to influence executive stakeholders with clear, consultative communication.
Advanced CRM experience (preferably Salesforce), with a data-driven approach to engagement and reporting.
Ability to synthesize technical concepts into business-focused solutions and client value.
Fluent in English; additional proficiency in Asian languages (especially Japanese or Korean) is a strong advantage.
What Altus Group offers:
Rewarding performance: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health.
Growth and development: As a destination for top industry talent, we’re investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee’s career journey.
Flexible work model: We’re modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work.
Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at [email protected] or +1 888 692 7487.
We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.
Pre-sales Consultant