Frontend Engineer Graduate(Customer Service Platform)-2025 Start

Visa Statement
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

Team Introduction
The Customer Service Platform (CSP) is a team that integrates the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.

Responsibilities
- Design and implement large-scale cross platform web-based features, user interfaces and Node.js based services for customer service platforms
- Responsible for optimising scalability, reliability and responsiveness of web-based application pages, and to deliver compelling end user experience
- Architect efficient and reusable front-end systems that drive complex web applications
- Keep at the forefront of emerging web-based technologies and trends, research and evaluate the latest web development frameworks, apply new technologies to drive iterative product improvements
- Research, design, and develop computer and network software or specialised utility programs.
- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
- Update software, enhances existing software capabilities, and develops and directs software testing and validation procedures.