Business Analyst serves as a liaison between the Business and IT to work on a wide variety of business improvement and change initiatives for General Insurance business, provide solutions to the business system needs, and covering a range of topics from new product / platform launches, process simplification, solution troubleshoot, whilst ensuring compliance on the SDLC process.
Working within our Business Transformation team, you will have an opportunity to further develop your technical and analytical skillset, working with like-minded colleagues in a supportive environment to build our collective change delivery capability.
Key Responsibilities:
Develop the necessary confidence and technical knowledge to be able to investigate and resolve technical queries, and address the solution design needs from your fellow colleagues and stakeholders
Perform analysis across both systems and business processes to establish a good and aligned understanding the root cause of any open issues / underlying requirement
Develop use case, and option-impact assessment to determine and recommend the best solution to adopt across our core insurance, workflow, data and automation platforms
Elicit and document clear business requirements, ensuring the needs of both internal and external parties are reconciled.
Contribute to the design of systems, preparing use cases, functional / interface specifications, and other design artefacts
Work alongside third-party providers to ensure the scoped solution fully meets the business need and achieve the envisaged benefits
Perform peer reviews for project artefacts to ensure specified standards are attained
Provide support for testing, implementation, and training activities to ensure the seamless delivery of change
Share experience and develop best practices along with your peers locally and regionally to maximise the effectiveness and efficiency of the department and grow your own skillset
Opportunity to take part in the business unit’s sustainability and employee wellbeing initiatives to help make a difference to our planet and our people
Qualifications and experience:
Fresh graduate or up to 2 years of practical experience in delivering Business Analysis artifacts (e.g., as-is analysis, use cases, process design, functional specifications, UAT, etc.) for business and IT change projects, preferably within the commercial/general insurance industry.
Intermediate working knowledge of SQL is a must, preferably in Oracle PL/SQL. Experience working with relational databases will be valued.
Curious and open minded to develop technical and soft skills to become an all-rounded Business Analyst and Project Manager.
Self starter and pay attention to details
Experience in the use of data analytics and automation platforms preferred but not essential.
You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences.
Junior Business Analyst