Service EngineerExperience Level: Senior Level | Posted Date: 2025-04-15
- Manage the service support for the accounts assigned, achieve high customer satisfaction rating and Service revenue target.
- Use established ISO work instructions to provide installation, repair, calibration, certification and preventative maintenance services for all Hach brands equipment.
- Maintain accurate service records and documentation.
- Provide instrument operation and maintenance training to customer.
- Provide support to the Sales and Marketing team's activities, such as trial, demo and exhibition etc.
- Collaborate with the sales team to identify customer needs and recommend solutions.
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