Jetstar Asia first took to the skies in December 2004. As a Singapore-registered airline, Jetstar Asia has been frequently ranked as a top airline here at the Singapore air hub. Recognized as one of the world’s safest low cost carriers since 2017 by airlineratings.com, we continue to retain our position as the most punctual Low Cost Carrier in Asia Pacific, according to OAG.
Jetstar Asia is part of the greater Jetstar Group of airlines. It's made up of Jetstar Airways (a subsidiary of the Qantas Group) in Australia and New Zealand and Jetstar Japan in Japan.
The Jetstar Group is one of Asia Pacific’s fastest growing airline brands with one of the most extensive ranges of destinations in the region. Together we have built a truly amazing business, growing from 700 to more than 7,000 team members. Day in and day out, our teams across Asia Pacific search for new ways to make travel more affordable.
We have achieved all this by being true to our low cost DNA and delivering great travel experiences.
Therefore, a culture of innovation has flourished at Jetstar. Today, we are much more than just low fares airline – we offer smart solutions and travel experiences. We also have a shared passion in delivering consistent and friendly service to our customers and maintaining safety as our number one priority.
Job Description
Jetstar thrives on innovation. We are always looking for dynamic and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively while developing and maintaining best practices. Furthermore, this role will involve working as part of the broader Jetstar and Qantas group structure. Our team is consistently exploring new destinations, discovering ways to add value, and generating ideas to enhance performance.
The Safety Manager (Systems and Risk Management) is responsible for managing critical elements of Jetstar Asia’s Safety Management System (SMS), with a primary focus on safety risk management, safety promotion, open reporting, and the safety data management system. The role ensures compliance with safety regulations, oversees safety reporting matters, and fosters a strong safety culture within Jetstar Asia. The Safety Manager will also conduct safety occurrence fact-finding and investigations as required, provide support for the Flight Data Analysis Program (FDAP), and lead initiatives in safety education and promotion, including developing and enhancing safety-related training programs.
Key Responsibilities:
Safety Management System & Safety Reporting:
Oversee the Safety Management System (SMS) and all safety reporting matters, including regulatory reportable safety issues.
Manage and maintain the safety data management system to ensure data accuracy, updates, and compliance.
Review all occurrence and hazard reports, collaborating with relevant Business Units to ensure proper closure and resolution.
Maintain and ensure the accuracy and currency of safety databases, documentation, and manuals.
Lead and/or assist with investigations or fact-finding related to safety reports, as required.
Act as Secretariat for the Management Safety Security Committee (MSSC) and other safety-related meetings, including arranging meetings, preparing and presenting the materials, and documenting minutes.
Risk Management Program:
Maintain and manage Jetstar Asia’s Risk Management Program, ensuring its effectiveness and alignment with industry best practices.
Facilitate risk assessments and enhance tools such as BowTie XP to improve risk management practices.
Conduct or arrange risk assessment training to ensure all personnel are qualified and competent.
Collaborate with Business Units to identify and evaluate potential risks and hazards.
Monitor the implementation of mitigation and corrective actions, ensuring timely closure and compliance.
Regularly review and update risk assessment procedures to align with industry best practices and regulatory requirements.
Oversee Business Unit Risk Registers (BURR) and ensure Business Units conduct regular reviews of identified risks.
Safety Promotion & Training:
Design and develop engaging and informative online safety training programs.
Monitor and evaluate the effectiveness of training through the Learning Management System (LMS), making improvements as needed.
Update and enhance LMS training content for Jetstar Asia’s Safety Management System.
Flight Data Analysis Program (FDAP):
Support the Flight Safety Manager and pilots in managing flight data assessments and analysis.
Assist with follow-ups involving regulators, state authorities, airports, or ATC related to flight data triggers.
Provide updates and information to the Jetstar Group and regulators upon their request regarding flight data findings.
To be considered for this position, the ideal candidate should possess the following:
A bachelor’s degree in a safety or aviation-related field is preferred.
At least 7 years of experience in safety management.
Experience in Aviation Safety Management Systems and/or Quality Management Systems is preferred.
Proven experience in managing and facilitating risk assessments and conducting safety investigations.
Reasonable knowledge and competency in IT matters.
A good understanding of international and Singapore aviation safety regulations is preferred.
Exceptional writing, analytical, presentation, and problem-solving skills.
Effective communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Proactive, detail-oriented, and committed to fostering a culture of safety within the organisation.
Safety Manager (Systems and Risk Management)