Digital Systems functions as SMRT Trains Digital Transformation Office (DTO) and it is strategically organised under SMRT Engineering's capability development arm of Digital & Advanced Technologies (DAT) to innovate for the New
Normal and to continuously explore New Possibilities to develop and deliver Digital Solutions for SMRT Trains' Digitalisation and Strides Engineering's Internationalisation for Go-To-Market (GTM).
SMRT Train's adopts the transformational Kaizen mindset and culture for our digitalisation strategy. The digital transformation strategy coined as "iTrains" aims to be a Digital Transformer and Data-driven organisation by 2025.
We aim to develop a Digital Workforce and deliver a Safe, Reliable, and commuter-centric Service enabled by digitalisation and technology.
The highlights of iTrains are as follows:
Innovating and changing our ways of working through Business Process Re-engineering
Enhance safety, reliability, service excellence and sustainability with Kaizen productivity
Invest in capability-leap programme:
Video Analytics & AI for iStation
Digital Twin enabling technologies for iControl
Streamline MMS with data-driven systems and Intelligent Automation for iDepot
Digital Systems (DS) manages a wide range of projects to enable SMRT Trains to leverage on technology and digitalization to enhance the effectiveness and efficiency of rail operations, engineering and maintenance. A key
capability to be developed is the Digital Twin for Railway, which harnesses Big Data Analytics, IOT, AI/ML and Immersive Media & Visualisation.
The role of Manager, Digitalisation will be exposed to various facets of Agile project management including business process re-engineering (BPR), business analysis, digital systems analysis, data analytics, change management,
technology scan and strategic road-mapping. Projects currently undertaken by DS include Digital Twin, digitalization, predictive decision support systems, condition monitoring (sensors) and IOT & ICT infrastructure.
Responsibilities
The duties and responsibilities of a Manager, Digitalisation are as listed below. Note that the list is not comprehensive, and related duties and responsibilities may be assigned from time to time.
Direct reporting to Head Digital Business Innovation to manage iTrains capability development plan and develop co-innovation and strategic collaboration initiatives for operationalisation and deployment in SMRT Trains, thereafter for monetization and internalization through Strides Engineering
Support directly to SVP-level for capability development forums and functioning as Secretariat
Perform Agile development, elicitation of user requirements for transformation and project management responsibilities including management of budget, timeline, user, vendors and all relevant stakeholders.
Understand operational requirements and elicitation of Ops User requirements from various Rail Ops, Engineering and Maintenance functions.
Facilitate business innovation strategy and conduct of hackathon, ideations and design thinking workshops
Work with all stakeholders to develop capability development plan and define project specifications.
Identify and review technologies and potential vendors for suitability of proposals
Ensure on-time and on-target delivery of project requirements
Qualifications & Work Experience
Degree in STEM, Computer Science, Business Development, Technology Management and/or related disciplines for digitalisation & internationalisation, and preferred post-graduate qualification in MBA, Masters in Science (MSc) or Engineering (MEng)
More than 5 years of relevant working experience
Skills
Technical skills include:
Good knowledge in Information Management, Project Management or equivalent
Experience in developing, application and maintaining digital systems is an advantage
Experience in solving complex problems and has managed capability development projects/program
Demonstrated competency in Business Process Re-Engineering
Agile development and Project Management (PMP certification by PMI or Chartered Engineer will be highly valued)
System Analyst and/or Software Programming Skills (preferred)
Generic skills include:
Design Thinking
Business Innovation
Learning Organization (LO)
Coaching, Facilitation and Negotiation
Strong writing, presentation, interpersonal and communication skills
Independent and self-motivated to achieve work excellence
Candidate who are team-player, have an open mindset to "Moonshot Thinking" for growth and excited about exploring new frontiers and opportunities are encouraged to apply.
SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.
Manager, Digitalisation