Job Title: IT Support Engineer (Onsite) – Bangkok Hiring Company: Excis Client Industry: Global Healthcare Leader Employment Type: Full-Time Start Date: 2nd June 2025
About the Role: Excis is seeking a skilled IT Support Engineer to provide onsite technical support for a prestigious client in Bangkok—a global innovator in life-saving medical technologies and pharmaceuticals. This is your chance to be the frontline IT expert for a company that impacts millions of lives worldwide!
You’ll troubleshoot cutting-edge systems, collaborate with international teams, and ensure seamless IT operations in a fast-paced corporate environment. If you love solving puzzles and thrive under pressure, this role is for you.
What You’ll Do: Be the IT Hero: Resolve hardware/software issues for Windows, Mac, and Linux systems—no problem is too big or small.
Keep Things Moving: Manage IT setups for meeting rooms, printers, mobile devices (iOS/Android), and VIP users.
Team Up: Work with global IT teams to escalate and resolve complex technical challenges.
Hands-On Support: Reboot servers, run diagnostics, and assist with infrastructure projects—your skills will keep the business running.
Prevent Fires: Proactively maintain systems to avoid downtime (because nobody likes emergencies… but you’ll handle them flawlessly).
Requirements
Who You Are:
Tech-Savvy: 3+ years in IT support, with certifications like CompTIA A+ or MCP.
Problem-Solver: Expert in Active Directory, Office 365, ticketing systems, and troubleshooting.
Communicator: Fluent in Thai and English—you can explain tech issues to non-tech folks.
Adaptable: Ready for after-hours work when critical projects arise.
Benefits
Why Join?
Impact: Support a company that improves patient care worldwide.
Growth: Learn from top-tier IT professionals and expand your skills.
Perks: Company-provided laptop, structured training, and a dynamic workspace.
