The purpose of the role is to work as part of a team in ensuring the Waterfront retail park is presented in a safe and clean manner at all times, to the client, occupiers and visitors. You are responsible for the day to day cleaning of specifically agreed areas to the required standards.
You will have the ability to work both individually and within a team. You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility meets the highest possible standards of cleanliness and safety.
During your daily duties, you will be acting as an ambassador for the Waterfront R/P, delivering a ‘World Class’ service and adhering to the brand values of the client and SMR.
Areas of the Waterfront R/P that you will encounter as part of your duties:
Front of house areas, Internal and External areas
Open spaces and publicly accessible areas/facilities
Car Park Litter Picking, bins emptying
External paths, walkways cleaning
Public & Clients washrooms / toliets/ changing facilities
External entrance areas & surrounding external areas
Back of house areas
Bin Stores
Corridors
Team rooms / facilities/ toilets
Internal Spaces & Areas
All communal areas across all levels
Associated / Management offices
Key Responsibilities
Job Description & Duties
Working to a cleaning schedule in keeping all areas of the , clean and to Waterfront R/P high standards
Conforming to all ‘Standard Operating Procedures’ (SOPs) in relation to environmental and cleaning practices
Reactively supporting in effective control of spillages, when reported
Undertake training pertaining to your role, in addition to other training as required
Adhering to all Health & Safety requirements, keeping yourself and others safe at all times Waterfront R/P
Use of various machines in accordance with requirements including scrubber dryers, rotary scrubber, pressure washers, vacuum cleaning machines etc. (when trained)
To ensure that all waste is dealt with appropriately, emptying and cleaning bins when necessary. (Bins can weigh up to 3 kilos)
Ensure the safe disposal of clinical waste and sharps as per policy
To communicate and liaise with team leaders and colleagues to ensure a smooth running of the department
To maintain all of the sanitary areas to the required standard, replenishing supplies as required.
To report any maintenance defects relating to the and its fixture Waterfront R/Ps and fittings
Cleaning of all public accessible areas
Sweeping, mopping and cleaning floors (both inside and outside)
Cleaning public and staff toilets (both male and female)
Cleaning low level windows and glass in communal parts
Cleaning walls (including pillars) and signage (both internal and external)
Cleaning stairs, stairwells, ramps, lifts and escalators
Cleaning of staff rooms, facilities, offices, control room and kitchens and where appropriate external entrances, perimeters and walkways including gardening areas
Cleaning corridors and back of house areas
Waste; sorting into appropriate containers, removing cardboard and other items for recycling.
Completing daily forms to support work carried out
Compliance with all work-related health and safety regulations at all times
Any other reasonable task requested by a member of the supervisory/management team
Be aware of your responsibilities and adhere to all SMR and centre safety guidelines including wearing of all personal protective equipment
Undertake any further duties as requested by any member of the supervision / management team
Have pride in the ; ensuring that Waterfront R/P you deliver consistently high standards of customer service at all times, thereby promoting a professional and welcoming atmosphere
Skills, Knowledge and Experience
Candidates are required to have the following:
Essential
Experience in the provision of cleaning services in a busy environment visited by members of the public
Knowledge of cleaning chemicals, storage and methods aligned to COSHH policies and procedures
Ability to handle heavy equipment and machinery used in cleaning
Ability to walk, bend, push, pull and lift repetitively during working hours
Able to demonstrate a high level of customer service
Ability to work on own initiative and deal with demanding situations
A work ethic comprising of honesty and dedication
Smart and professional presentation
Good interpersonal and communication skills
Able to work in external environments
Willingness to partake in further on-site training
Flexible working approach to work patterns
Desirable
Cleaning related qualification such as BICS
Basic Knowledge of H&S legislation
Working Hours - Days - Monday – Sunday (5 days a week)
Environmental and Cleaning Operative - Waterfront, Dudley