BoyleSports are Ireland's largest independent bookmaker. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming
Job Title: Betting Shop Manager
Reporting to: Regional Manager
Location: Stanley
Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as “The best service and standards provider in the Industry.” We do this by sticking to our Company Values:
Make Personal Connections:
Extending the personal touch from in-store to online
Personalisation of the product experience
Personal, friendly attitude among colleagues and customers
Understanding the priorities of your customers
Stay Dynamic:
A dynamic industry requires a dynamic approach to ideas.
Support constant change, activity and progression
Be positive in attitude & full of energy & new ideas
Be quick to lead, quick to react, quick to respond
Growth in industry, adaptability, growing and developing team
Be Fearless:
Monitor, anticipate and respond to competitor activity as and where necessary
Identify business opportunities in the locality when applicable, using the involvement of the whole shop team
Instil a fearlessness / self confidence in ourselves
Be risk takers & key contributors
Don’t fear failure - just fail fast and move on
Be confident in what we have achieved & what we will achieve
Strive for Excellence:
Strive for excellence in all we do
Look to do the basics brilliantly
Create a positive work environment
Develop and assess staff to maximise their potential
Assure that “It will do” is not good enough
Who are you?
Excellent communicator - solving complex issues and communicating these in simple terms to both staff and customers alike.
Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forward
Natural leader – who encourages and open and positive work environment, whilst inspiring and motivating teams to “Strive for Excellence”
Ambitious - desire to upskill and progress within the company
Confident – Ability to confidently lead a team and inspire others
Minimum Requirements
Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience
Betting Industry Experience Essential
Flexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store)
Betting Shop Manager - Stanley