Sales Enablement Specialist

Experience Level: Mid Level | Posted Date: 15/04/2025

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Description

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

Overview

We’re looking for a Sales Enablement Specialist to help power the day-to-day operations, content creation, and program execution behind Multiverse’s high-performing Enablement team. This role is ideal for someone who is detail-oriented, creative, and excited to work across Sales, Customer Success, Product Marketing, and RevOps to make learning experiences feel seamless, impactful, and energising.

You’ll support onboarding, internal communications, tool maintenance, learning events, and enablement content production—becoming a go-to problem solver and trusted partner to our growing field teams. This is a great opportunity for someone early in their Enablement career who wants to grow in a fast-paced, mission-driven environment and learn from a seasoned team.

Responsibilities

Program & Content Support

• Help deliver onboarding and learning programs by managing logistics, building slide decks, updating learning paths, and coordinating SMEs

• Create clear, engaging, and well-designed enablement materials—presentations, guides, email comms, toolkits, Notion pages, etc.

• Assist in building and maintaining a library of sales playbooks, talk tracks, objection handling guides, and internal wikis

• Help plan and execute live enablement sessions (e.g., bootcamps, office hours, QBR trainings), including scheduling, tech setup, and follow-ups
  

Tool & Process Operations

• Maintain enablement tools such as Gong, Notion, Salesforce dashboards, and LMS platforms—ensuring content is current, well-organized, and easy to access

• Track training completion, tool adoption, and usage analytics; assist with enablement dashboards and reporting in partnership with RevOps

• Support sales managers with resources and reminders to drive engagement with onboarding and coaching initiatives

• Help document and scale internal processes and workflows for the Enablement team
  

Cross-Functional Coordination

• Collaborate closely with Product Marketing, RevOps, and GTM teams to ensure smooth rollouts of messaging, tools, and campaigns

• Act as the enablement team’s air traffic controller—staying on top of moving pieces and helping to prioritize competing needs

• Gather feedback from the field and help surface insights to improve enablement programs and content

Success Metrics

Within the First 3–6 Months:

• Support 2+ onboarding cohorts with logistics, materials, and post-session wrap-ups

• Update and maintain at least 3 major content hubs (e.g., Onboarding Wiki, Playbooks, Manager Toolkit)

• Drive ≥90% on-time completion of onboarding tasks by new hires in supported segments

• Increase weekly Gong or LMS engagement by 15% across a pilot team

• Receive ≥4.5/5 satisfaction score from stakeholders on supported enablement sessions or deliverables
  

Within 6–12 Months:

• Build and maintain an enablement resource library with high searchability and adoption

• Help launch 2+ cross-functional programs (e.g., SKO, product launch training, coaching rollouts)

• Contribute to an improvement in enablement program impact metrics (e.g., onboarding ramp time, sales productivity)

• Be recognized as a reliable, proactive, and trusted partner by at least 5+ field managers or team leads
  

About You

• 1–3 years of experience in Enablement, Sales Ops, Sales, Learning & Development, or a project coordination role in a B2B SaaS environment

• Strong attention to detail with an eye for formatting, copywriting, and making content easy to consume

• Confident using tools like Notion, Google Slides, Gong, Salesforce, and LMS or CMS platforms

• Able to juggle multiple workstreams, communicate timelines clearly, and work independently in a fast-paced team

• Curious and eager to learn—you thrive in a collaborative environment and take feedback well

• Comfortable facilitating sessions or onboarding support when needed, but happiest behind the scenes

• Bonus if you’ve built enablement content or supported field enablement initiatives before

How we hire

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support

• Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year

• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.