Commercial Services OfficerExperience Level: Mid Level | Posted Date: 15/04/2025
Full time, part time and job share opportunities will be considered.
What we are looking for
An exciting opportunity has arisen in our Waste, Recycling and Fleet Services Team based at our Stowmarket Operational Depot.
We are looking for someone used to the commercial sector and preferably with a knowledge of the waste industry to join our team. To be successful, you will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.
About the role
The successful candidate will be responsible for the growth, delivery, and implementation of a Commercial waste service within the districts of Mid Suffolk and Babergh. This will include trade services, garden waste collection service and other service deliverables that generate income
We are looking for someone to build on our well established Commercial waste service to maintain the current momentum, promote our range of new services and challenge and look at different ways of growing the business.
You will be expected to promote marketing and commercial initiatives that will enable the services to expand and grow in line with customer and business requirements and to continually investigate and source additional income streams that will generate income and improve services to existing customers.
You will need to work with the contractor to maintain and improve customer and service delivery levels and work with financial teams to ensure a cost effective pricing structure is in place with accurate billing, collection of fees and debt recovery if required.
About you
The successful candidate is likely to be educated to NVQ level 4/degree level or have gained equivalent knowledge through experience.
We are looking for someone with experience of working in a commercial environment, where it is important to be knowledgeable about the services offered, be confident on service delivery and be able to demonstrate an effective value for money service.
With strong business acumen, relationship building and negotiation skills, you will have a natural ability to get to know customers and to understand their requirements, providing a high level, solutions based service.
You will need good analytical/mathematical skills, working with colleagues in order to set prices and service standards.
A strong team player, you will be able to liaise effectively at all levels of the organisation and with external customers.
Experience of organising and producing promotional information for events and exhibitions would be extremely useful as it is vital to promote the services offered and receive feedback from customers.
About us
Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.
We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.
Benefits
For more information, please visit our Employee Benefits page (suffolkjobsdirect,org).
Our ways of working
Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with.
We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.
For more information
Please read the Job Description and Person Specification.pdf before applying for this job opportunity.
If you wish to discuss the hybrid working approach for this role, or for an informal discussion, please contact Oliver Faiers by either calling 01449 724823 or emailing [email protected]
Closing date: 5pm, 06 May 2025.
When applying, please ensure:
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.