Who we are:
Did you know Ohio operates 76 state parks, manages over 750,000 acres of diverse wildlife land and more than 2 million acres of water? That’s just the tip of the iceberg of what we do at the Ohio Department of Natural Resources (ODNR) as we seek to ensure a balance between wise use and protection of our natural resources for the benefit of all!
Across our 12 divisions and support services, we employ office staff, law enforcement officers, geologists, biologists, engineers, attorneys, communicators, managers, and so much more. Whatever your passion, we likely have a position to fit it and pathways for advancement!
Working at ODNR is a special experience. Our employees are afforded opportunities to participate in public events at parks, nature preserves, wildlife areas, and annually at the Natural Resources Park at the Ohio State Fair! We routinely have Lunch and Learn events at our Assembly Center which are streamed on Teams Live as are monthly updates with our Director.
What we need:
We are seeking energetic, passionate people who enjoy the outdoors and want to play a key role for the position of Customer Service Assistant 2 within the Division of Wildlife, headquartered in Athens County. The address is 360 E. State Street, Athens, Ohio 45701. To learn more about the Division of Wildlife please visit Division of Wildlife.
What you will do…
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
9 mos. trg. or 9 mos. exp. in office practices & procedures AND 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people AND 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing AND 9 mos. trg. or 9 mos. exp. in operation of personal computer.
-Or equivalent of Minimum Qualifications for Employment noted above.
Job Skills
Technical Skills: Natural Resources, Inventory Control, Customer Service
Professional Skills: Customer Focus
Application Requirements:
Please ensure your online application clearly indicates how you meet minimum qualifications (MQs). Transcripts are required for all coursework, degrees or educational accomplishments claimed on the application. Applicants must submit a transcript (can be unofficial until point of selection) by the posting deadline (attach in the Additional Attachments section of the application submission [Step 6]). Should you have issues attaching, please email to: [email protected]. “See resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be supported by the work experience/education sections of the application. Applications that fail to demonstrate how they meet minimum qualifications will not be considered.
To request a reasonable accommodation due to a disability please contact Mohammad Yakubu, EEO Regional/Program Administrator at 614-265-6992 or [email protected].
Effective July 1, 2015 applicants must apply online for positions at all state agencies except the Department of Developmental Disabilities (DODD).
The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.
STATUS OF POSTED POSITIONS: Applicants can view the status of this position by logging into their user profile on the Ohio Hiring Management System [OHMS] Home page at the following link careers.ohio.gov, and selecting "My Profile".
NOTES:
Bargaining unit applicants will be given consideration for applicable positions, pursuant to collective bargaining agreement.
Selection devices, proficiency testing and/or assessments may be used to determine if an applicant meets and is proficient in the minimum qualifications for this position. If you are applying for the same classification within a six month period, your previous score from the selection instrument (interview, proficiency test and/or assessment) may be carried forward for consideration.
Please do not upload attachments that have an anomaly or are password protected.
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
